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Abt Electronics

4.2

About this business

Abt is the largest independent, single-location retailer of appliances, electronics, and home goods in the US. We’ve been family-owned and operated since 1936, and have been tirelessly dedicated to providing the best customer experience anywhere. This commitment to customer satisfaction has earned us the BBB Torch Award for Marketplace Ethics, along with accolades from leading consumer magazines and business associations. Our 450,000 square foot facility in Glenview, IL, is a Chicagoland shopping destination, directly ... read more

Location details

1200 N Milwaukee Ave, Glenview, IL, 60025, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
SatClosed
SunClosed
4.21,267 reviews
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Dana Nate-Doffin's profile image
Dana Nate-Doffin 
recommend  Recommended
4 years ago

The two gentlemen who came to install the television were respectful, punctual and kind. They cleaned up after themselves...we didn't have a clue they had just been here. They wore masks in our home and kept them on (I had to remind myself to do the same while around them). Thank you so much for being one of the best service oriented companies around. We choose you first! 

Business response:

Dana, I found your order and forwarded your compliments for Craig and Johnny to their supervisor. I also removed your comment with your order # just for your own security. Thanks again for sharing! 

Merritt Arndt's profile image
Merritt Arndt 
4 years ago

Just deleted my previous review for ABT's HVAC services. Yeah, the appointment guy got us a new HVAC system quickly, however you'd expect that a $6K purchase would not require two additional service calls in the first week. The installer guys left wires exposed so we had to call them back out to make it safer. Then we tried the furnace a few days later, and when it wouldn't turn on I had to fight the HVAC scheduler chick to get someone out quickly. The problem was a pipe was too close to a fan so the furnace wouldn't ignite,... read more

Business response:

Hi Merritt, I am glad we were able to resolve your HVAC issues. I have also mailed out the 1 Year Free Maintenance for you which includes the 1 AC and Furnace cleaning for the inconvenience. If there are any other issues please feel free call me direct, Dan Raysby, HVAC Manager 847-544-2301 

Jennifer Thominet's profile image
Jennifer Thominet 
recommend  Recommended
4 years ago

the model microwave that I was looking for and my installer Daniel was fantastic. 

Business response:

Hi Jennifer, thanks for your feedback! Glad to hear we could help you out and that you had a good experience with Daniel. I'll be sure to forward your compliments to his supervisors. 

Frank Mucci's profile image
Frank Mucci 
recommend  Recommended
4 years ago

Abt is the best. We have made more purchases than I can count, and have been very happy. If you need a special size appliance for your summer get away, tiny house, or park model home, talk to Tom, Schaumburg. Tom will find you the right size appliance to fit your needs. Don't forget that tom can also help you with you home appliances. Frank Mucci 

Business response:

Hi Frank, thank you for your feedback, and for your continued support. We always love hearing from our long-time customers. We'll make sure to pass your compliments on to Tom and his managers. 

Henrikksson Robb's profile image
Henrikksson Robb 
4 years ago

My stepfather passed away and left me his MartinLogan speakers. I’d been saving my pennies for two years to buy a McIntosh amp to pair them with because I’ve always loved how MLs sound with Mc amps. So a few months ago, I went into Abt to buy myself either a MC152, MC312, or MC462. MLs are very power-hungry so I wasn’t sure which amp I’d need…I even considered actively bi-amping the MLs using an M1254. The sales guy immediately steered me away from the 152 and the 1254 and ga...Continue Reading 

Business response:

We have since worked this out with the customer directly, however, as we built our family business of 84 years, on honesty and fairness we want to address this customer's review to state what actually occurred. As indicated in his review, we have made great efforts to provide this customer with the best experience possible, from providing him a temporary floor model to continuing to exchange amplifiers until he found one that met his needs. There was an invoicing error on our part due to the transfer of credits from prior am... read more

Elaine Augustine's profile image
Elaine Augustine 
4 years ago

I am having an issue with the stove that was delivered 2 weeks ago and my sales rep Robert Holland will not call me back. I have left numerous messages in his direct line and even e mailed him and still no phone call. I bought $7600 worth of appliances! They took my money and ran!😩 

Business response:

HI Elaine - sorry to hear about the issues you are experiencing with your stove. Our staff has had changes in hours due to changing business needs and Robert was off the day you were calling. Please expect a follow up from our service team shortly to help get this situation rectified. 

Siu Ta's profile image
Siu Ta 
recommend  Recommended
4 years ago

Excellent service and delivery. 

Business response:

Hi Siu - thank you! We pride ourselves on excellent customer service. 

Alan King's profile image
Alan King 
recommend  Recommended
4 years ago

Excellent service by your sales associates Mat Szpara & Dempsey Bending. Shipping was fairly quick, and the large Sony TV arrived without any packaging damage. I am a repeat customer of Abt for a reason, good product choice, pricing and excellent service. I will buy from them again 

Business response:

HI Alan! Glad to hear Mat and Dempsey took care of you. Our sales associates are here 7 days a week in person, by phone, or by web chat to assist in your buying needs. And, we ship around the US! 

David Meyers's profile image
David Meyers 
recommend  Recommended
4 years ago

ABT is one of the most complete and competent organizations I continue to work with - Start to Finish - there's always a knowledgeable expert to get to a real solution, quickly. And their prices are remarkably competitive too. VALUE to its fullest! 

Frequently asked questions about Abt Electronics

How is Abt Electronics rated?

Abt Electronics has a 4.2 star rating with 1,267 reviews. 

When is Abt Electronics open?

Abt Electronics is open now. It will close at 7:00 p.m.  

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