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Abt is the largest independent, single-location retailer of appliances, electronics, and home goods in the US. We’ve been family-owned and operated since 1936, and have been tirelessly dedicated to providing the best customer experience anywhere. This commitment to customer satisfaction has earned us the BBB Torch Award for Marketplace Ethics, along with accolades from leading consumer magazines and business associations. Our 450,000 square foot facility in Glenview, IL, is a Chicagoland shopping destination, directly ... read more
1200 N Milwaukee Ave, Glenview, IL, 60025, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | Closed | |
Sun | Closed |
delivered next day as promised
Business response:
Thank you for the feedback, Josephine!
Every time we order, we get the best price and outstanding delivery service and sales support service. They know their products and help guide you to the best choice in your price range. Always use them!
Business response:
Thank you for the kind words, Lynne!
Easy to order and delivery time is quick.
Business response:
We appreciate the feedback, Sarah!
Always on time delivery - in perfect condition! Love ABT! Best prices too!
Business response:
Thank you for the feedback, Lisa!
Incredibly fast delivery and wonderful delivery tracking system !!! Courteous delivery. A pleasure to deal with.
Great service from calling the store, to working with a sales associate in person to delivery and setup. Sales associate was patient and professional with my 12 year old and myself. Delivery was on time and professional. Definitely buying my next mattress again at ABT.
Absolutely the worst customer service I have ever received. I purchased a set of Bose speakers that they supposedly shipped via UPS. I never received them, started a claim process waited 14 days, I inquired and was told I have to wait another six days. Total time has been over 30 days sense my purchase and no speakers. Thankfully my credit card CO will refuse the charge. Use caution if you deal with them
Business response:
Hi Don, My name is Dan Obradovic and I am one of the General Managers here at Abt. I am sorry to hear about your purchase being lost with UPS. Our packages are insured by UPS and sometimes the claim process can take a bit longer. I am sorry this has taken so long and if you would like to give me a call, I can ship out another set for you ASAP. My number is 847-544-2836. Thank you
***** DO NOT TAKE YOUR APPLIANCES HERE TO BE FIXED ***** SEE FINAL COMMENT OR UPDATE & SCREENSHOT FOR PROOF THAT THIS BUSINESS WILL SCREW YOU OVER (All statements below are opinionated, yet backed by evidence. All statements are approved by an attorney) My experience began with a simple phone call for a checkup, in which I was promised a response within an hour. After calling 3 hours later, I was promised a phone call the next day. After waiting over 24 hours, I decided to bring my laptop in since a phone call was too comple... read more
Business response:
That is great news! Happy to hear Apple covered it for you.
Do not order from this group Placed order foe 5 items with no indication any of them was on backorder One item on backorder for 4 weeks Contacted customer service wanted to cancel that item and ship the rest my credit card had been charged and was told they would not do that??? Better off ordering from China
Business response:
Hi Tim, My name is Dan Obradovic and I am one of the General Managers here at Abt. I have reviewed your Live Chat with us and we had offered to remove the cleaner that was on order and ship the rest out to you. You had declined and stated "Just cancel the complete order and I'll order from China" If there is anything else I can help with please call me direct at 847-544-2836 Thank you
Abt Electronics has a 4.2 star rating with 1,267 reviews.
Abt Electronics is open now. It will close at 7:00 p.m.
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