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Abbott Northwestern Hospital: Emergency Room
- Emergency Medicine
- Minneapolis, MN
About this business
Location details
800 E 28th St, Minneapolis, MN, 55407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 11:59 p.m. | |
| Tue | 12:00 a.m. to 11:59 p.m. | |
| Wed | 12:00 a.m. to 11:59 p.m. | |
| Thu | 12:00 a.m. to 11:59 p.m. | |
| Fri | 12:00 a.m. to 11:59 p.m. | |
| Sat | 12:00 a.m. to 11:59 p.m. | |
| Sun | 12:00 a.m. to 11:59 p.m. |
Although 99% of the RFH is stellar, the AWFUL billing department needs a complete rebuild. Absolutely awful people to deal with, even when they screw up the hill.
Business response:
We apologize that the experience with billing was not positive, Jesse.
RecommendedEveryone from the time of admitting to discharge was AMAZING. .so caring and conscientious. I felt like my every need was taken care of by compassionate and knowledgeable people. Really can't say enough good things about Mercy Hospital❤
Business response:
We appreciate your message, Tory! All of our providers at Mercy Hospital appreciate the trust patients place in us for their healthcare needs. Thank you for choosing us as your healthcare partner!
RecommendedThe nursing staff on 2nd floor were amazing. I had some severe pain from an infection in my heart. All of my nurses were very attentive and responsive to my needs. Thank you, Jackie, Kelsey, Joey, Mike and Greg, you guys rock!!!
Business response:
Thanks for your positive feedback on our staff, Lisa! All of us at Mercy Hospital strive to provide our patients with the highest quality of care possible, and we thank you for choosing us as your healthcare partner!
RecommendedMy daughter was on 4E for 9 days beginning on September 1st . She is a non verbal and vulnerable adult. I once worked as a nurse at Mercy and I have to say that the nurses were absolutely wonderful. Many were from the float pool but some permanent staff. They were so good to Angie and I. I wish I could give them all a hug and thank them again. Dr. Hassan was also fabulous. He really listens, spends time with you and explains things well. 5 stars for this experience.
Business response:
Thanks for your positive feedback on our staff, Jackie! All of us at Mercy Hospital strive to provide our patients with the highest quality of care possible, and we thank you for choosing us as your healthcare partner!
Outrageously frustrating experience. The place is disorganized and is not patient care centered. Seem to be profit driven only. Awful care.
Business response:
Thank you for taking the time to let us know about your recent visit, Nancy. We are sincerely sorry to hear about your experience. We always strive to provide excellent care and services to all of our patients, so your feedback is one way we can monitor where we have room for improvement. If you have further concerns, please contact our patient representative at 612-863-5391.
Outrageously frustrating experience. The place is disorganized and is not patient care centered. Seem to be profit driven only. Awful care.
Business response:
Thank you for taking the time to let us know about your recent visit, Nancy. We are sincerely sorry to hear about your experience. We always strive to provide excellent care and services to all of our patients, so your feedback is one way we can monitor where we have room for improvement. If you have further concerns, please contact our patient representative at 612-863-5391.
Outrageously frustrating experience. The place is disorganized and is not patient care centered. Seem to be profit driven only. Awful care.
Business response:
Thank you for taking the time to let us know about your recent visit, Nancy. We are sincerely sorry to hear about your experience. We always strive to provide excellent care and services to all of our patients, so your feedback is one way we can monitor where we have room for improvement. If you have further concerns, please contact our patient representative at 612-863-5391.
Dr. Johnson nearly killed my father (East Wing, 3rd floor). He was complaining of extreme pain after colon surgery and couldn’t breath; the doctor simply ignored him and didn’t even examine him. Turns out that bile and feces were collecting in his upper colon and 3 full containers were drained. If this was not caught by the nurses and another doctor, he could have very well gone into sepsis and be dead. Completely unacceptable, and complaint filed with the medical board and State of MN.
DON'T go here if you suspect you have covid. The way they triage is trash and they do not seperate sick patients from well patients.
Frequently asked questions about Abbott Northwestern Hospital: Emergency Room
How is Abbott Northwestern Hospital: Emergency Room rated?
Abbott Northwestern Hospital: Emergency Room has a 3.7 star rating with 412 reviews.
When is Abbott Northwestern Hospital: Emergency Room open?
Abbott Northwestern Hospital: Emergency Room is open now. It will close at 11:59 p.m.
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