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Abbott Northwestern Hospital: Emergency Room

3.7

About this business

Location details

800 E 28th St, Minneapolis, MN, 55407, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
3.7413 reviews
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Mariia Locura's profile image
Mariia Locura 
recommend  Recommended
5 years ago

They are very attentive with their care! I was admitted for sky high blood sugar and they helped me navigate my newly diagnosed diabetes and are continuing with amazing care and treatment! my fiance also broke his arm and had it very negligently casted at another hospital and he was in great pain so I asked him to come to Abbott and they immediately recognized circulation was being cut off and re cast him appropriately and are going to be taking great care of him with their orthopedic team!! This place is great we wouldnt go... read more

Business response:

We appreciate your message, Mariia! All of our providers at Abbott Northwestern Hospital appreciate the trust patients place in us for their health care needs. Thanks for being a patient at our hospital! 

Mariia Locura's profile image
Mariia Locura 
recommend  Recommended
5 years ago

They are very attentive with their care! I was admitted for sky high blood sugar and they helped me navigate my newly diagnosed diabetes and are continuing with amazing care and treatment! my fiance also broke his arm and had it very negligently casted at another hospital and he was in great pain so I asked him to come to Abbott and they immediately recognized circulation was being cut off and re cast him appropriately and are going to be taking great care of him with their orthopedic team!! This place is great we wouldnt go... read more

Business response:

We appreciate your message, Mariia! All of our providers at Abbott Northwestern Hospital appreciate the trust patients place in us for their health care needs. Thanks for being a patient at our hospital! 

Kelsey Heibel's profile image
Kelsey Heibel 
5 years ago

Unfortunately, the ER doctor lacked good bedside manner, as well as the nurse. I normally don’t do reviews, but I’m very displeased. When I brought my son there they made me feel like my concerns weren’t valid, until I said my husbands a nurse, then they took my concerns into consideration. This isn’t the first time this has happened. I brought my husband in because he was extremely ill and they refused to do any scans, left there and went to another clinic and he was hospitalized. I wouldn’t recommend their ER. The med-surg... read more

Business response:

Thank you for taking the time to let us know about your recent visit, Kelsey. We are sincerely sorry to hear about your experience. We always strive to provide excellent care and services to all of our patients, so your feedback is one way we can monitor where we have room for improvement. If you have further concerns, please contact the clinic manager at (507) 217-5000. 

Kelsey Heibel's profile image
Kelsey Heibel 
5 years ago

Unfortunately, the ER doctor lacked good bedside manner, as well as the nurse. I normally don’t do reviews, but I’m very displeased. When I brought my son there they made me feel like my concerns weren’t valid, until I said my husbands a nurse, then they took my concerns into consideration. This isn’t the first time this has happened. I brought my husband in because he was extremely ill and they refused to do any scans, left there and went to another clinic and he was hospitalized. I wouldn’t recommend their ER. The med-surg... read more

Business response:

Thank you for taking the time to let us know about your recent visit, Kelsey. We are sincerely sorry to hear about your experience. We always strive to provide excellent care and services to all of our patients, so your feedback is one way we can monitor where we have room for improvement. If you have further concerns, please contact the clinic manager at (507) 217-5000. 

Kelsey Heibel's profile image
Kelsey Heibel 
5 years ago

Unfortunately, the ER doctor lacked good bedside manner, as well as the nurse. I normally don’t do reviews, but I’m very displeased. When I brought my son there they made me feel like my concerns weren’t valid, until I said my husbands a nurse, then they took my concerns into consideration. This isn’t the first time this has happened. I brought my husband in because he was extremely ill and they refused to do any scans, left there and went to another clinic and he was hospitalized. I wouldn’t recommend their ER. The med-surg... read more

Business response:

Thank you for taking the time to let us know about your recent visit, Kelsey. We are sincerely sorry to hear about your experience. We always strive to provide excellent care and services to all of our patients, so your feedback is one way we can monitor where we have room for improvement. If you have further concerns, please contact the clinic manager at (507) 217-5000. 

Kelsey Heibel's profile image
Kelsey Heibel 
5 years ago

Unfortunately, the ER doctor lacked good bedside manner, as well as the nurse. I normally don’t do reviews, but I’m very displeased. When I brought my son there they made me feel like my concerns weren’t valid, until I said my husbands a nurse, then they took my concerns into consideration. This isn’t the first time this has happened. I brought my husband in because he was extremely ill and they refused to do any scans, left there and went to another clinic and he was hospitalized. I wouldn’t recommend their ER. The med-surg... read more

Business response:

Thank you for taking the time to let us know about your recent visit, Kelsey. We are sincerely sorry to hear about your experience. We always strive to provide excellent care and services to all of our patients, so your feedback is one way we can monitor where we have room for improvement. If you have further concerns, please contact the clinic manager at (507) 217-5000. 

Angela Bernau's profile image
Angela Bernau 
recommend  Recommended
5 years ago

Great doctors,nurses, and administrative staff 

Judy Torgerson's profile image
Judy Torgerson 
recommend  Recommended
5 years ago

While I would recommend Mercy to anyone who needs medical care, I would strongly caution any family members of the patient to have, pardon the pun, patience. The nursing staff seems to get frustrated and short tempered with family members quickly. My Mother has been in there twice this month and each time the nursing staff taking care of her has been rather rude. I imagine they are exhausted from all the stuff going on, so patience is highly recommended. 

Shelley Dowd-Sivigny's profile image
Shelley Dowd-Sivigny 
recommend  Recommended
5 years ago

My husband was brought in this morning at about 3:00a.m. for chest pains. We were sitting outside waiting for any news. After two hours, I called to see if they could tell me how my husband was doing and I was disconnected. I called back and the lady told me the nurse had left her phone on the desk so she would go find her to see if she could tell me anything. After awhile a lady picked the phone up and said, “Hello.” I asked who I was speaking with. She said, “Alice.” I asked how my husband was doing. “He just got here so w... read more

Business response:

We’re sorry to hear that you had a negative interaction at our hospital. It is our goal to provide exceptional customer service to every person, every time. 

Frequently asked questions about Abbott Northwestern Hospital: Emergency Room

How is Abbott Northwestern Hospital: Emergency Room rated?

Abbott Northwestern Hospital: Emergency Room has a 3.7 star rating with 413 reviews. 

When is Abbott Northwestern Hospital: Emergency Room open?

Abbott Northwestern Hospital: Emergency Room is open now. It will close at 11:59 p.m.  

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