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A1 Plumbing and Perfect Air
- Plumbing
- Garden City, ID
About this business
You may have known us as our previous companies: A1 Plumbing and Perfect Air. But, one day, we said, "You know what? We need to simplify things for people." So we decided to combine both companies into one (Perfect Plumbing, Heating & Air) so you can have a one-stop destination for home comfort service. Perfect Plumbing Heating & Air guarantees that you will get no games with the prices we offer, no surprises on the service we deliver and no tricks when it comes to your bill. When we give you a price-we honor that price-guar... read more
Location details
119 E 42nd St, Garden City, ID, 83714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Lonalee Hoogland, thank you so much for such a detailed description on how we did and the experience you had! As a locally owned business, it means so much to hear how we impacted people like yourself in the community serve! We are thrilled to have had such a wonderful opportunity as to help you with your plumbing needs! If we ever can in the future, please let us know!
If I could give a negative number I would. It took a little over 4 weeks to fix the main water pipe running to my house. During this time I was hooked by a garden hose to my neighbor's house. I was told things that did not come true and left in the dark most of the time. The promised finish date came and went without even a phone call from this company. It was quietly finished 5 days past that. This is the worst experience I have ever had with a company and will never use them again or recommend them to anyone. Please shop c... read more
Business response:
Mary I am sorry you were disappointed in the service you received from us. We pride ourselves on good customer service, strive to do our best for each customer and provide 100% satisfaction. We will review your issues and look into what happened on our end so we can learn and improve. Please call our operations manager so we can get more details and resolve the issue.
Great service with out a dought but when it comes to pricing on fixing something they are nuts. For what they wanted to fix a part of the furnace I could bought a new system!
Business response:
Ronald Miskofski we are sorry to hear that we missed the mark with you in any capacity. While researching this, all I could find were your preferred customer tune ups and safety checks. We would absolutely love to resolve this with you and want to make sure you are 100% satisfied. Our Operations Manager will be reaching out to you to ensure that we can resolve this as soon as possible!
Jason and Tyler were extremely knowledgeable and provided us with great service. Very courteous and got the job done quickly and efficiently. All of our dealings with A1 this week have gone very well and we appreciate their service.
Business response:
Juanitta Pearson thank you so much for providing us the feedback on Jason, Tyler and us as a whole! We are beyond happy to know we met and as it sounds, exceeded your expectations with all our dealings! We look forward to helping you with any of your future plumbing, heating or cooling needs!
I really appreciate the excellent courteous service. A1 will always be my plumbing choice.
Business response:
Charlotte Moore, we greatly appreciate you choosing and trusting us as your plumbing and HVAC company! It is great to hear that we provided you an excellent customer experience. We look forward to helping you with any future projects that may come up!
Kasey was personable and professional. The office staff were very friendly on the phone and followed through with what they said was going to be done.
Business response:
Tyson L. Jones we really appreciate you letting us know how we are doing! Our staff enjoys when we hear that everyone start to finish did a great job! Thank you so much for letting us know and if we can help you with any future projects, please let us know.
We had 4 things that needed fixed in our house and Jason fixed all of them . From the first phone call to place the work order to the end of the work performed it was great customer service. Super friendly and professional! I would definitely recommend A1 Plumbing!
I have worked with A1 Plumbing and & Perfect Air quite a bit. Have always been very pleased.Josh was great. He is very courteous and helpful. He informed me with his finding and repairs every step of the way. I enjoyed working with him and was impressed by his knowledge.
Business response:
Elicia Harris Klevenberg we are so happy to hear from such a long time customer! We are thrilled to hear that Josh did such an amazing job helping you and making sure your HVAC system is running. We look forward to helping you with any projects down the road!
Jim was courteous, professional, and neat. Excellent service!
Business response:
Jackie, thank you very much for letting us know how Jim did! We are very happy to know how we did and look forward to helping you with any further plumbing or HVAC needs you may have!
Frequently asked questions about A1 Plumbing and Perfect Air
How is A1 Plumbing and Perfect Air rated?
A1 Plumbing and Perfect Air has a 4.8 star rating with 6,813 reviews.
When is A1 Plumbing and Perfect Air open?
A1 Plumbing and Perfect Air is closed now. It will open at 9:00 a.m.
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