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A1 Garage Door Service

4.8

About this business

Location details

114 N Ellison Dr Suite 406, San Antonio, TX, 78251, United States

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4.82,330 reviews
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Mike M's profile image
Mike M 
3 years ago

We reached out to Armstrong Garage Door because the spring broke on our garage door. Spoke with Barb who was extremely helpful and supportive in getting someone out to my home to get the repairs done as soon as possible. Rocky came out the next day, even two hours earlier than expected which was great! Rocky knows his stuff and offered several recommendations on how we can better maintain the life of our garage door and parts. The work was completed in about an hour and the door opens and closes much quieter than it has in a... read more

Jeff M's profile image
Jeff M 
3 years ago

Rocky got right on replacing my garage door springs and then proceeded to find 3 bad hinges. Work was done in roughly an hour. 

Business response:

Thank you Jeff for your business and taking time to do a review on Rocky. Armstrong Garage Door appreciates that you are happy with Rocky and the work he did for you. Thank you. 

Jeff M's profile image
Jeff M 
3 years ago

Rocky got right on replacing my garage door springs and then proceeded to find 3 bad hinges. Work was done in roughly an hour. 

Business response:

Thank you Jeff for your business and taking time to do a review on Rocky. Armstrong Garage Door appreciates that you are happy with Rocky and the work he did for you. Thank you. 

Jeff M's profile image
Jeff M 
3 years ago

Rocky got right on replacing my garage door springs and then proceeded to find 3 bad hinges. Work was done in roughly an hour. 

Business response:

Thank you Jeff for your business and taking time to do a review on Rocky. Armstrong Garage Door appreciates that you are happy with Rocky and the work he did for you. Thank you. 

paul f's profile image
paul f 
3 years ago

Couldn't be more disappointed with their service. I hired them to repair a garage door that wasnt working properly. The told me they did a several point inspection and that i needed to replace the spring. I was quoted $1200, which i knew was overpriced, but i was in a bind. The door had problems not even a couple days later. The technician went back out to inspect it and i was then told I needed to replace the motor. I was given multiple estimates with all of them over $1000. I know very well you can get a very good motor fo... read more

Business response:

We want to apologize for this subpar experience. We believe that all customers deserve 5 star service. We would love to discuss with you where we went wrong so we can have the opportunity to correct it for you. An email is listed below if you would like to discuss a resolution to your problem. 

paul f's profile image
paul f 
3 years ago

Couldn't be more disappointed with their service. I hired them to repair a garage door that wasnt working properly. The told me they did a several point inspection and that i needed to replace the spring. I was quoted $1200, which i knew was overpriced, but i was in a bind. The door had problems not even a couple days later. The technician went back out to inspect it and i was then told I needed to replace the motor. I was given multiple estimates with all of them over $1000. I know very well you can get a very good motor fo... read more

Business response:

We want to apologize for this subpar experience. We believe that all customers deserve 5 star service. We would love to discuss with you where we went wrong so we can have the opportunity to correct it for you. An email is listed below if you would like to discuss a resolution to your problem. 

paul f's profile image
paul f 
3 years ago

Couldn't be more disappointed with their service. I hired them to repair a garage door that wasnt working properly. The told me they did a several point inspection and that i needed to replace the spring. I was quoted $1200, which i knew was overpriced, but i was in a bind. The door had problems not even a couple days later. The technician went back out to inspect it and i was then told I needed to replace the motor. I was given multiple estimates with all of them over $1000. I know very well you can get a very good motor fo... read more

Business response:

We want to apologize for this subpar experience. We believe that all customers deserve 5 star service. We would love to discuss with you where we went wrong so we can have the opportunity to correct it for you. An email is listed below if you would like to discuss a resolution to your problem. 

paul f's profile image
paul f 
3 years ago

Couldn't be more disappointed with their service. I hired them to repair a garage door that wasnt working properly. The told me they did a several point inspection and that i needed to replace the spring. I was quoted $1200, which i knew was overpriced, but i was in a bind. The door had problems not even a couple days later. The technician went back out to inspect it and i was then told I needed to replace the motor. I was given multiple estimates with all of them over $1000. I know very well you can get a very good motor fo... read more

Business response:

We want to apologize for this subpar experience. We believe that all customers deserve 5 star service. We would love to discuss with you where we went wrong so we can have the opportunity to correct it for you. An email is listed below if you would like to discuss a resolution to your problem. 

Brad M's profile image
Brad M 
3 years ago

This company has no respect for customers made an appointment Monday for today at 6,the customer ********************** person said they would keep me posted on arrival times,I never got 1 phone call I had to call them to find out if they were coming out,The customer ********************** representative said he will be calling me instead got a text from him [ *** ] saying he wasn't going to make it and I'll have to reschedule,For as big of a business this is,You would think they would have the courtesy to call me prior to m... read more

Frequently asked questions about A1 Garage Door Service

How is A1 Garage Door Service rated?

A1 Garage Door Service has a 4.8 star rating with 2,330 reviews. 

When is A1 Garage Door Service open?

A1 Garage Door Service is open now. It is open 24/7. 

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