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A1 Garage Door Service is a family owned and operated garage door repair and installation company based in Charlotte, NC. We proudly serve Charlotte and the surrounding area from Matthews, Indian Trail, Cornelius, and everything in-between. We've been recognized and awarded for our outstanding craftsmanship, value and customer service. Our mission is to make amazing customer experiences, one neighborhood at a time!
10721 John Price Rd, Charlotte, NC, 28273, United States
Get directionsUnethical, bias, and tactical hiring practices. Would not recommend for employment
While the service was performed professionally, the promise to send me supporting documents was not kept.I had to call the company two times to get written clarification of the invoice cost and warranty coverage for which we paid.Seems to me that this company is over extended and cannot follow through with promises made. Consider another provider for service.R S
Very shady sales practices and a waste of my time. I called them yesterday to set up an appointment and asked all the costs just for them to come out to fix my garage motor. The person on the line told me $25 which I thought was odd, but still scheduled. They were very prompt, but from the very beginning what was told on the phone was very different from the pricing when they came. Immediately the technician shoved an iPad in my face asking for $145 just for labor. I was annoyed but let them proceed. Within 30-minutes they s... read more
Do yourself a favor and hire *** other garage door company. The experience I've had with A1 Garage Door has been exceptionably horrible. This review is really a 0 star review. I had them change out the motor in one of my rental properties. After the install, the door would not close. The tech came out and adjusted the door. Then the door started opening by itself, which led to a theft. They sent out a tech to fix the issue and charged a $95 service fee. The door kept opening by itself, so we called A1 to see if they would se... read more
Excellent service. ******************, and personal. ****** and ****** are the names of the two men who repaired my door from not shutting and the annual maintenance. They also wore masks and were very friendly and really helped me out. Thanks again. ******* T
They were quick, professional, knowledgeable, and courteous. A1 Garage is A1!
very professional, well equipped and considerate of my budget and needs. Would recommend highly.
The service they provide is flawless, but their pricing is very much inflated, when I called them to inquire about broke torsion springs, they refused to give me a price quote over the phone, the technician showed up on time and proceeded to give me the options for the springs, he told me the springs I needed were priced at $475.00 plus labor of $135, I was in a hurry to get this done so begrudgingly I accepted the quote. when he took apart the mechanism it was discovered the bearings on the spring shaft were frozen and need... read more
The tec was very helpful in making my garage door selection
A1 Garage Door Service has a 4.7 star rating with 1,746 reviews.
A1 Garage Door Service is open now. It is open 24/7.
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