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24 Hour Fitness

2.7

About this business

Discover clean, friendly gyms and motivating fitness classes at 24 Hour Fitness. With thousands of square feet of premium strength and cardio equipment, turf zones, lap pools, personal training and more, our gyms are an ideal workout spot to recharge your body and mind. Come visit the gym and add a lift your day. 

Location details

800 SE Tech Center Dr, Vancouver, WA, 98683, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 10:00 p.m.
Tue5:00 a.m. to 10:00 p.m.
Wed5:00 a.m. to 10:00 p.m.
Thu5:00 a.m. to 10:00 p.m.
Fri5:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 8:00 p.m.
Sun6:00 a.m. to 8:00 p.m.
2.7570 reviews
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Edith P's profile image
Edith P 
5 years ago

I got charged twice within the time they have been closed for training services that I am obviously not using. Not to mention the second charge was out of nowhere and unnecessarily done. There is no way to contact them at the moment, therefore not even my bank was able to reverse the charges. 

Kim R's profile image
Kim R 
5 years ago

I will never, ever, consider doing business with this establishment ever again. This is a global pandemic in which many, including myself, have been affected due to job closure as a result of COVID-19. This business is absolutely disgusting and provided no cancellation method for those such as myself who cannot afford the monthly charges. On top of that, my debit card was NOT a payment method as I had it set to bill my credit card and when I finally figure out how to cancel the godforsaken membership I got billed. Other Fitn... read more

Ryan D's profile image
Ryan D 
5 years ago

24 Hour Fitness gyms have been closed for 3 weeks now. Yesterday my bank account was charged for a full month. This should be illegal. 24 hour fitness operations are closed and have no open date in the future. I have emailed them twice to only get an automated response back basically saying that we are all screwed out of our money. I called the 800 number but 24Hour Fitness has closed their call centers too. At this time the $46.99 and the $23.50 for half of March is much needed. I have been unemployed for a month now. And t... read more

Jennifer L's profile image
Jennifer L 
5 years ago

24 hour fitness is a joke. Now is not the time to steal from your customers. We should not be charged for something that isn’t even open. What kind of business practice is this? I’m disgusted!The phone lines are closed. I can’t seem to find an email address, and they are yanking money out of my dwindling account. My senses tell me they are about to have a class action lawsuit. 

Jason C's profile image
Jason C 
5 years ago

Business refuses to respond to my BBB Complaint, next I am filing a dispute with the bank to reverse the charges because I am still being charged for this product they cannot deliver during the crisis. 

Eric H's profile image
Eric H 
5 years ago

This company is is still charging customers while we have no access to facility. They laid off all their district managers and staff but gladly take customers money because we are on auto pay. they do not accept phones call and are knowing stealing from the customers who supported them 

Duke D's profile image
Duke D 
5 years ago

Club is closed but they're still charging members. Instead of suspending charges, they are just adding more days to the END. Who in the right mind wants to add more days at the END of their membership if they're canceling? This is just greedy and money-grabbing in a time of global crisis. Absolutely pathetic. 

Victoria W.'s profile image
Victoria W. 
5 years ago

This company is charging memberships even though they closed it’s doors on March 16th. I was charged on March 2nd, March 9th, March 30th and March 31st, despite having closed its doors and patrons are unable to use the services provided that we have paid for due to the COVID-19 virus. Members are unable to go to the locations in order to implement the location services. They with need to freeze memberships with no service charges and then restart the memberships when they are able to open their doors safely and according to ... read more

Billy N's profile image
Billy N 
5 years ago

Being a 24 hour fitness client for 10+ years and I would’ve expected better response from the leadership of the company during this time of uncertainty with the Covid-19 pandemic. I was charged multiple times for my monthly dues after the club had closed per the ordinance of state officials. I would’ve understood that yes the monthly dues may contribute to the operational budget but they had charged me three times! I had reached out to their customer service team via email and phone and have not been able to get a response b... read more

Frequently asked questions about 24 Hour Fitness

How is 24 Hour Fitness rated?

24 Hour Fitness has a 2.7 star rating with 570 reviews. 

When is 24 Hour Fitness open?

24 Hour Fitness is open now. It will close at 10:00 p.m.  

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