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ZIPS Cleaners
- Dry Cleaning
- Stafford, VA
About this business
With quality service at unbeatable prices, why go anywhere else? At ZIPS Cleaners, we'll help you look your best for less.
Location details
53 Doc Stone Rd, Stafford, VA 22556, Stafford, VA, 22556, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | Closed | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
They refused my items because I mentioned that I had a cat. They basically refuse items from anyone with a pet. Fredericksburg location takes all my cleaning and does a great job, go there instead.
Seems to be a routine occurrence that pressing equipment breaks!! Phone is NEVER answered…asked about it said it has been broken for MONTHS. Management and owners knew about the phone problem! Business acumen and personal service is horrific at the management level. Workers are polite and do great work.
I’ll start by saying Chris, the Asst Manager has good customer service skills, but I’m not using this dry cleaning service anymore because when my brand new piece of clothing got “bled” on, the counter person just simply said “sorry” and pretty much blew it off as no big deal. I needed the item back by a particular time because of an event. This was the last straw as I’ve gotten a dress shirt back with a hole and a polo back with an iron burn mark on the collar. Also, once when I was picking up, I heard the counter person as... read more
Poor customer service. The shirk shirts. And they don’t have the correct hangers for suit jackets. They even occasionally will put “railroad” creases in clothing. They also close much earlier than what’s posted which is a wonderful trait to have as a same day cleaner.
Yesterday, June 23, 2025, I went in to zips to drop some things off to be cleaned. I was hotter inside than it was outside. I couldn’t believe it. It was disgustingly hot. I ended up spending almost $300 out of my own pocket to purchase three portable ACs for the employees. They wouldn’t have been able to drink enough water to prevent a heat relayed incident. It was that hot in there. My question is why couldn’t the owner do that if there’s no working AC? If it’s too expensive to get a whole unit installed, why not at least ... read more
Frequently asked questions about ZIPS Cleaners
How is ZIPS Cleaners rated?
ZIPS Cleaners has a 3.3 star rating with 209 reviews.
When is ZIPS Cleaners open?
ZIPS Cleaners is open now. It will close at 7:00 p.m.
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