This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Zipcar
- Transportation Services
- Boston, MA
About this business
Founded in 1999, Zipcar, Inc. is a world's leading car-sharing service, based in Cambridge, Mass. The company has around 360,000 members located in the urban areas and college campuses across 28 North American states and Europe. As a leader in urban transportation, Zipcar, Inc. offers over 30 models of self-service vehicles by the hour or day to savvy city residents and businesses, looking for an alternative to the high costs and hassles of owning a car in the city. The company offers services on campus at universities acros... read more
Location details
13 Stillings St, Boston, MA, 02210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Thought it would be a good way to get around town, but they have no customer service model and ****** me off. It ended up being a waste of money. Lyft was more affordable. I left something in the car, called customer service who created an unnecessary trip, used my driving credit and then wouldn't return that credit when all the man at the lot had to do was tap his card to the censor, I reached my hand in and grabbed it, boom, done. They robbed me of my $15 driving credit and closed my account after a supervisor named **** i... read more
Would give a zero star if I could. Charged me THREE TIMES the advertised rate THEN when we had an emergency (my wife needed emergency service) provided no help on alternate places to drop it off, sent us one place than another, then charged us CRAZY OUTLANDISH towing fees after they LOCKED ** OUT OF THE ****
I booked a trip with the company and was redirected multiple times to different vehicles because they were not in their respective home and though I had the car booked I never received access to one. I was given drivers credit to where Ill be able to use the credit for another trip and when applied I went through a hassle to get the vehicle. I returned the car at 10:29 and was said to be 19 minutes late and was charged $55.96 for late fees whereas they couldnt take the fee from my drivers credit. We get charged real money fo... read more
One of the worst rental car experiences I have ever had. I picked up the car with my family at the train station in *********, ** on 10/21/2021. The vehicle was filthy dirty: reeked of marijuana, a film was inside every window, seats filthy, and a sticky goo on the consul. The indicator light was on for maintenance and the indicator light warning was on for air tire pressure (after filling the air twice, I determined that the air pressure sensors were not working). I called customer service they advised to bring it back to t... read more
The company continues to charge your account monthly charges after closing account
Frequently asked questions about Zipcar
How is Zipcar rated?
Zipcar has a 1 star rating with 194 reviews.
When is Zipcar open?
Zipcar is open now. It will close tomorrow at 12:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com