Zipcar

Denard B. 

on BBB

4 years ago

I booked a trip with the company and was redirected multiple times to different vehicles because they were not in their respective home and though I had the car booked I never received access to one. I was given drivers credit to where Ill be able to use the credit for another trip and when applied I went through a hassle to get the vehicle. I returned the car at 10:29 and was said to be 19 minutes late and was charged $55.96 for late fees whereas they couldnt take the fee from my drivers credit. We get charged real money fo... read more

Edward R 

on BBB

4 years ago

One of the worst rental car experiences I have ever had. I picked up the car with my family at the train station in *********, ** on 10/21/2021. The vehicle was filthy dirty: reeked of marijuana, a film was inside every window, seats filthy, and a sticky goo on the consul. The indicator light was on for maintenance and the indicator light warning was on for air tire pressure (after filling the air twice, I determined that the air pressure sensors were not working). I called customer service they advised to bring it back to t... read more

Anna G 

on BBB

4 years ago

The company continues to charge your account monthly charges after closing account