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Zeigler Chrysler Dodge Jeep Ram of Downers Grove

3.2

About this business

Zeigler Chrysler Dodge Jeep Ram of Downers Grove has stood for 

Location details

2311 Ogden Ave, Downers Grove, IL, 60515, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
3.2596 reviews
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Tony DeMarco's profile image
Tony DeMarco 
7 years ago

I went there for a simple recall repair. I made the appointment weeks in advance so one might have been prepared for this seeing as how they knew exactly my reason for visiting. Nope...I sat there for an hour just so they could come back and tell me they didn't have the part and they had to order it so I would have to come back for a second visit. If they are that much incapable of doing something such as a recall, which is by now a routine, I can't imagine they would be at all good at fixing an issue on some ones vehicle th... read more

Jasmine Teamer's profile image
Jasmine Teamer 
7 years ago

The negative reviews are right. I came here expecting to do the no money done offer but after being here for almost an hour, the rep came and told me I needed a cosigner or money down. I explained to him that was what I was worried about. How do you approve someone for an offer but then change it when they come in? This place is really just false advertisement and I would not recommend this to anyone! They all are liars! It's a pure waste of gas and a credit hit. Don't go. Save your time. 

Anthony Baptiste's profile image
Anthony Baptiste 
recommend  Recommended
7 years ago

Juan Zambrano was really helpful thanks a lot for everything 

Business response:

Anthony, Thank you for your review! We appreciate you visiting Zeigler Chrysler Dodge Jeep Ram of Downers Grove! Sincerely, Amanda C. 

Chip Henderson's profile image
Chip Henderson 
7 years ago

Just bought a Dodge Durango srt and a great experience. Knowledge and helpful salesman Darren got it on order and took care of me through every step of the process. No problems and I'm a very satisfied customer. 

Business response:

Chip, Thank you for your purchase and we hope you enjoy your Dodge Durango. We look forward to seeing you again at Zeigler Chrysler Dodge Jeep Ram of Downers Grove! Sincerely, Amanda C. 

Mary Giangrasse's profile image
Mary Giangrasse 
7 years ago

Terrible experience from sales to service. I will NEVER go back to this dealership again. My car was broken in a parking garage late at night because of a mistake the service team made and instead of apologizing and making it right - they made it EXTREMELY difficult for me to get a tow and get the issue resolved quickly. I understand mistakes happen and had they owned up to it, I would be giving 5 stars but they were incredibly rude and took days to get the small issue resolved. I will NEVER go back to purchase a car or serv... read more

Business response:

Mary, I am sorry that you are not happy with your experience. I have informed our Service Manager about your situation and your feedback. If there is anything else we could do for you, please let us know. Sincerely, Amanda C. 

Kimmy Stallings's profile image
Kimmy Stallings 
recommend  Recommended
7 years ago

Went to Zeigler's today , Juan Zambrano was amazing . I drove off in a 2014 $0 down and an awesome interest rate . I am do happy I decided to do business with them . Satisfied customer ! 

Business response:

Kimmy, Thank you for the wonderful review and for visiting Zeigler Chrysler Dodge Jeep Ram of Downers Grove! Sincerely, Amanda C. 

Mike Dalaskey's profile image
Mike Dalaskey 
recommend  Recommended
7 years ago

I suggest dealing with Juan Z. Great guy and very helpful. 

Business response:

Thank you Mike! 

Ashley Changeiscoming Clay's profile image
Ashley Changeiscoming Clay 
recommend  Recommended
7 years ago

VERY PATIENCE AND PROFESSIONAL. THANK YOU SO MUCH JUAN! 

Karson Walker's profile image
Karson Walker 
7 years ago

They are very professional and will help you get what you want. Go see Don! He's awesome! 

Business response:

Kimberly, thank you for the review! And thank you for visiting Zeigler Chrysler Dodge Jeep Ram of Downers Grove! Looking forward to seeing you again! 

Frequently asked questions about Zeigler Chrysler Dodge Jeep Ram of Downers Grove

How is Zeigler Chrysler Dodge Jeep Ram of Downers Grove rated?

Zeigler Chrysler Dodge Jeep Ram of Downers Grove has a 3.2 star rating with 596 reviews. 

When is Zeigler Chrysler Dodge Jeep Ram of Downers Grove open?

Zeigler Chrysler Dodge Jeep Ram of Downers Grove is closed now. It will open tomorrow at 9:00 a.m. 

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