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Zeigler Chrysler Dodge Jeep Ram of Downers Grove
- Car Dealers
- Downers Grove, IL
About this business
Zeigler Chrysler Dodge Jeep Ram of Downers Grove has stood for
Location details
2311 Ogden Ave, Downers Grove, IL, 60515, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
RecommendedThe whole staff went above and beyond from my expectations. They were really great to work with.
Business response:
Thank you Edwin!
They were very patient with me. They didn't pressure me at all with buying my car.
Business response:
We are glad you have a great experience!
Excellent Service and Dealership overall. Thanks again!
Business response:
Thank you Maria!
Never heard of a "service up" charge of $1000 that was not itemized. I had to call to find out why I paid $1000 more than the sticker price said. It wasn't even serviced very well. Still smelled like smoke and was pretty dusty and dirty still. We love the 2014 Ford Expedition we got but it is already saying it needs an oil change 3 weeks into owning it, also the back up camera stops working occasionally. Our trade in value for the car we traded in was $1000 less than other places we looked into. We felt very pressured to fin... read more
Business response:
Siera, I apologize that you are not satisfied with your experience. We take our customer's feedback very seriously. Our Manager's are aware of the situation. I am in touch with Carlos to get the details and have him reach out to you. If there is anything else we can do for you, please let us know. Sincerely, Amanda C.
This place is a joke. They sent a flyer that said they can finance everyone. Called was approved on the phone. Explained my situation and what I had for down payment. Picked out a car wanted to make sure this was really going to happen since I live 30 miles away and do not have a vehicle. Talked with Liz she told me she would talk to finance manager and call me back. Liz calls back says the finance manager said there would be no problem getting me in said car with my down payment. Got a ride from a friend who could not stay ... read more
Business response:
Kim, I apologize that you were not satisfied with your experience. We take customer's feedback very seriously. Our Manager's are aware of the situation. If there is anything else we could do, please let us know.
The service is always good. The gentleman I dealt with when I first got there was very nice, polite. And told me things as they found them. Having a new Jeep, I LOVE IT! And I will continue to service my vehicle here.
NO STARS. Awful experience. My car broke down just outside of Chicago and, after a recommendation, I decided to have it towed to Ziegler. What an awful choice. After what they said was a full diagnostic, they told me that the only thing wrong with my car was the battery. First, I was appalled by the price of the battery--$350! Second, I was a little leery--my check engine light and electronic throttle control lights had come on when I broke down, and eventually my car wouldn'...Continue Reading
Business response:
Zoe, I apologize that you are not satisfied with your experience. We take our customer's feedback very seriously. Our Manager's are aware of your situation. We are currently working on your vehicle and should get this taken care of soon. Sincerely, Amanda C.
I met my wife last Thursday evening here to "kick some tires" (2/16/17) Sam met us when we arrived. He was kind, friendly and to the point. We had no intentions of actually purchasing that evening, nor were we pressured to do so, however we were comfortable with the atmosphere as well as the staff. We ended up purchasing a 2017 R/T Charger and couldn't be more satisfied. Sam,Phil, Dave, and Ziegler Dodge, THANK YOU!
Business response:
Shannon, Thank you for the wonderful feedback. We appreciate your kind words about our Team. We hope you are enjoying your New Dodge Charger. We look forward seeing you again! Sincerely, Amanda C.
Too many transmission problems to list. My 2015 Jeep Cherokee Trailhawk has been in so many times for issues that they say they can't replicate. It's insulting to me and every other owner out there that they are not fixing an issue they know exists. NBC 5 news has run at least 2 separate news stories about this car and it's transmission issues. Jeep and it's dealerships are not addressing the problem nor are they worried about customer satisfaction or safety. Computer updates and wiring harnesses are not going to fix it. The... read more
Business response:
Dan, I apologize that you were not contacted by our Service Manager. I have informed our team of your situation. Someone should be in touch with your soon if they haven't done so already. Sincerely, Amanda C.
Frequently asked questions about Zeigler Chrysler Dodge Jeep Ram of Downers Grove
How is Zeigler Chrysler Dodge Jeep Ram of Downers Grove rated?
Zeigler Chrysler Dodge Jeep Ram of Downers Grove has a 3.2 star rating with 596 reviews.
When is Zeigler Chrysler Dodge Jeep Ram of Downers Grove open?
Zeigler Chrysler Dodge Jeep Ram of Downers Grove is closed now. It will open at 9:00 a.m.
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