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Zeigler Chrysler Dodge Jeep Ram of Downers Grove

3.2

About this business

Zeigler Chrysler Dodge Jeep Ram of Downers Grove has stood for 

Location details

2311 Ogden Ave, Downers Grove, IL, 60515, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
3.2596 reviews
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Melissa Wychesit's profile image
Melissa Wychesit 
4 years ago

Upon arrival not a single salesman was wearing a mask, (this was mid July!) our salesman actually asked us if wearing it made us feel better! Beyond that, there were a few repairs that we asked be done if we purchased the vehicle, the salesman said ok, that we could bring it back and get a 3rd row loaner. Great. We bring it back for service and they don’t have ANY 3rd row loaners to give. They didn’t even try to accommodate and figure something out. I have 4 kids! Salesman knew this. There was zero follow through, (each pers... read more

Business response:

Melissa, I apologize you are unsatisfied with your experience. I have informed our Managers of your situation. If there is anything we can do, for you please us let know. - Sincerely, Amanda C. 

Steve Skowron's profile image
Steve Skowron 
recommend  Recommended
4 years ago

great service went over all issues I had with car 

Business response:

Thank you Steve for the recommendation! 

Patrick Bolger's profile image
Patrick Bolger 
4 years ago

Service today really let me down!!!! Waited for parts for couple weeks, then they came in i scheduled service, told couple hour job... got to shop and they said 5 days to replace bumper??? They need to paint parts that came in??? So very disappointed, in the whole process. 

Business response:

Patrick, I apologize you were not satisfied with your experience. Thank you for bringing this to our attention. I informed the Managers of your situation. Please contact us directly at 630-241-5500. - Amanda C. 

Miriam Arana Englhard's profile image
Miriam Arana Englhard 
recommend  Recommended
4 years ago

I always have a very good experience. People are very pleasant,efficient, and always done a good job. 

Business response:

Thank you for the recommendation! 

Beth Ann's profile image
Beth Ann 
recommend  Recommended
4 years ago

Pail in the Service Department was very helpful in resolving the issue with my cars breaks. Prompt and clear communication. 

Business response:

Thank you! 

Luis Rivas's profile image
Luis Rivas 
recommend  Recommended
4 years ago

Best experience, good customer service and very friendly 

Business response:

Thank you for the recommendation. We appreciate your business and we look forward to seeing you again at Zeigler Chrysler Dodge Jeep Ram of Downers Grove! - Amanda C. 

Frank Bass's profile image
Frank Bass 
recommend  Recommended
4 years ago

great and friendly service 

Wendy Caldwell's profile image
Wendy Caldwell 
recommend  Recommended
4 years ago

Great communication from Service Department. Would recommend if you need repairs. 

Business response:

Thank you 

Sabrina Zuberi's profile image
Sabrina Zuberi 
4 years ago

If I could leave 0 stars, I would. I had an appointment with Rami Smith, to look over some Jeep Wranglers. Right off the bat, he was not helpful at all. When I showed him the monthly lease that was offered on their website, he said this is basically an empty Jeep with nothing in it and that I’ll never be able to find any Jeep Wrangler with a monthly payment of less than $400-$500, even for an older year, even if it's used. He showed me some old Jeeps that were rusty and not in good condition. He also said something along the... read more

Business response:

Sabrina, I apologize that you are not satisfied with your experience. I have passed your concerns to our Managers to ensure this will not happen again. If there is anything else you need in the future, please let me know. - Amanda C. 

Frequently asked questions about Zeigler Chrysler Dodge Jeep Ram of Downers Grove

How is Zeigler Chrysler Dodge Jeep Ram of Downers Grove rated?

Zeigler Chrysler Dodge Jeep Ram of Downers Grove has a 3.2 star rating with 596 reviews. 

When is Zeigler Chrysler Dodge Jeep Ram of Downers Grove open?

Zeigler Chrysler Dodge Jeep Ram of Downers Grove is closed now. It will open tomorrow at 9:00 a.m. 

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