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Zeigler Chrysler Dodge Jeep Ram of Downers Grove has stood for
2311 Ogden Ave, Downers Grove, IL, 60515, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 9:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | Closed |
Upon arrival not a single salesman was wearing a mask, (this was mid July!) our salesman actually asked us if wearing it made us feel better! Beyond that, there were a few repairs that we asked be done if we purchased the vehicle, the salesman said ok, that we could bring it back and get a 3rd row loaner. Great. We bring it back for service and they don’t have ANY 3rd row loaners to give. They didn’t even try to accommodate and figure something out. I have 4 kids! Salesman knew this. There was zero follow through, (each pers... read more
Business response:
Melissa, I apologize you are unsatisfied with your experience. I have informed our Managers of your situation. If there is anything we can do, for you please us let know. - Sincerely, Amanda C.
great service went over all issues I had with car
Business response:
Thank you Steve for the recommendation!
Service today really let me down!!!! Waited for parts for couple weeks, then they came in i scheduled service, told couple hour job... got to shop and they said 5 days to replace bumper??? They need to paint parts that came in??? So very disappointed, in the whole process.
Business response:
Patrick, I apologize you were not satisfied with your experience. Thank you for bringing this to our attention. I informed the Managers of your situation. Please contact us directly at 630-241-5500. - Amanda C.
I always have a very good experience. People are very pleasant,efficient, and always done a good job.
Business response:
Thank you for the recommendation!
Pail in the Service Department was very helpful in resolving the issue with my cars breaks. Prompt and clear communication.
Business response:
Thank you!
Best experience, good customer service and very friendly
Business response:
Thank you for the recommendation. We appreciate your business and we look forward to seeing you again at Zeigler Chrysler Dodge Jeep Ram of Downers Grove! - Amanda C.
great and friendly service
Great communication from Service Department. Would recommend if you need repairs.
Business response:
Thank you
If I could leave 0 stars, I would. I had an appointment with Rami Smith, to look over some Jeep Wranglers. Right off the bat, he was not helpful at all. When I showed him the monthly lease that was offered on their website, he said this is basically an empty Jeep with nothing in it and that I’ll never be able to find any Jeep Wrangler with a monthly payment of less than $400-$500, even for an older year, even if it's used. He showed me some old Jeeps that were rusty and not in good condition. He also said something along the... read more
Business response:
Sabrina, I apologize that you are not satisfied with your experience. I have passed your concerns to our Managers to ensure this will not happen again. If there is anything else you need in the future, please let me know. - Amanda C.
Zeigler Chrysler Dodge Jeep Ram of Downers Grove has a 3.2 star rating with 596 reviews.
Zeigler Chrysler Dodge Jeep Ram of Downers Grove is closed now. It will open tomorrow at 9:00 a.m.
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