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Zaxby's

3.8

About this business

An alternative to fast food, Zaxby's offers prepared-at-order Chicken Fingers, Traditional or Boneless Wings, Salads, Sandwiches, Appetizers and a variety of dipping and tossing sauces. 

Location details

195 M.L.K. Jr Blvd, Monroe, GA, 30655, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.81,274 reviews
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Ruth Ann Taylor's profile image
Ruth Ann Taylor 
7 years ago

Went through the drive through the other day with alot of cars in front of me ....it only took 10 minutes and the girl at the window had such a great attitude even under pressure. Didn't catch her name she wore glasses but she was very friendly and helpful .Great job ! 

Bryce Johnson's profile image
Bryce Johnson 
7 years ago

Service was amazing! Had the best service from Brook ! Also food couldn’t have been better ! Highly recommend. 

Erica Smith's profile image
Erica Smith 
7 years ago

Lucky the foods good, customer service is horrible. I just came through the drive thru. Got to the window where the cashier simply stated the total, I gave her my card, she hands it back gives me the bag I say thank you she mumbles umhmm while turning her head away and shutting the window. Your food is good but service ruins it, I can get a chicken salad anywhere. 

Shannon Martin's profile image
Shannon Martin 
7 years ago

So disappointed that you are no longer offering shakes. My “self indulgence” has been a weekly Banana Pudding Milkshake and now it’s gone. So sad! 

Business response:

Hello Shannon, please personal message us-Thanks! 

Christa Elaine Kovaly's profile image
Christa Elaine Kovaly 
7 years ago

A cup of chicken salad is more like a smudge on a huge pieces of lettuce. Emailing corporate right now and sending pics. I would never pay close to $3.00 for what they gave me. It's ridiculous. 

Business response:

Christa, Thank you for reaching out to us. We will be personal messaging you here shortly in hopes to make this right for you. Thank you. 

Chelsie Graves Wolaver's profile image
Chelsie Graves Wolaver 
7 years ago

Business response:

Hello Chelsie, please feel free to personal message us about your experience this evening. Thank you for your feedback. 

Jan Bjorklund Conrady Fountain's profile image
Jan Bjorklund Conrady Fountain 
7 years ago
Brenda Sneed's profile image
Brenda Sneed 
7 years ago

I brought my little girl to see Santa and we had a blast. She loved making the cookie and she treasures her little ornament. Santa made her night. Thanks Zaxbys. Ya'll rock. 

Ashley Alexander Peters's profile image
Ashley Alexander Peters 
7 years ago

The absolute worst Zaxby’s I️ have ever been to and when you call to let them know that they made a mistake on your order, the manager has a smart attitude with you! This is not the first time I’ve had issues with this particular location. Will NEVER return!!!!!! 

Business response:

And please know that the store has been contacted directly and explained the situation with the mix up on your drink. Thank you. 

Frequently asked questions about Zaxby's

How is Zaxby's rated?

Zaxby's has a 3.8 star rating with 1,274 reviews. 

When is Zaxby's open?

Zaxby's is closed now. It will open tomorrow at 9:00 a.m. 

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