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Zaxby's

3.3

About this business

Location details

2005 E Dixon Blvd, Shelby, NC, 28152, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.31,098 reviews
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Nazheeyah Griffin's profile image
Nazheeyah Griffin 
recommend  Recommended
5 years ago

Food was delicious. They have great salads !! 

Ozai Phoenix's profile image
Ozai Phoenix 
5 years ago

Fries are cold and soggy, chicken is cold. They ruined the breading and stopped using real butter for the texas toast. Quality gone down but the prices are still ridiculous. not worth it. 

Valerie Carracter Reynolds's profile image
Valerie Carracter Reynolds 
recommend  Recommended
5 years ago

the food was hot and good although my order wasn't correct. I asked for traditional and got boneless and no ranch but extra Zax sauce (gosh I love it) well they charged me for extra fries which I didn't order and they didn't give me the extra Sauce nor any utensils. but their customer service was pretty good. and they actually moved ok considering dining room wasn't open 

Katherine R Maley's profile image
Katherine R Maley 
5 years ago

The place has terrible management 

Sharone Stillmeekah Bunn's profile image
Sharone Stillmeekah Bunn 
5 years ago

I waited in line fifteen to twenty minutes and they forgot my toast. I ordered extra toast and got none.b 

Heather Todd's profile image
Heather Todd 
recommend  Recommended
5 years ago

Even though I have no complaints with the food, I would recommend when having issues with the card readers you post a cash only sign in advance so the customer can leave. It is inconsiderate to the customer to have to wait in line 40 minutes just to get to the speaker to tell them it is cash only than have no way to leave until those in front have made it through. 

Don Johnston's profile image
Don Johnston 
recommend  Recommended
5 years ago

Food was Delicious and service was friendly and fast. Overall great experience 

Twanda Haggan's profile image
Twanda Haggan 
5 years ago

I went to the drive thru Window cashier handed me my food & drink started putting next person order together. I told her I still waiting for my receipt she turn to the GARBAGE & TOOK THE RECEIPT OFF TOP & HANDED IT TO ME. I TOLD HER I DONT WANT THAT OUT THE GARBAGE!! SHE NEVER OFFERED TO SIMPLY REPRINT . she closed the window & walked away. I will never eat at this location again 

Rusty Soots's profile image
Rusty Soots 
recommend  Recommended
5 years ago

Superb service and very tasty food. 

Frequently asked questions about Zaxby's

How is Zaxby's rated?

Zaxby's has a 3.3 star rating with 1,098 reviews. 

When is Zaxby's open?

Zaxby's is closed now. It will open on Monday at 9:00 a.m. 

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