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Zaxby's

4.4

About this business

Location details

1410 Jeffreys Rd, Rocky Mount, NC, 27804, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.41,730 reviews
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Ashley Goode's profile image
Ashley Goode 
5 years ago

You all really need to improve on your drive thru set up. My family got done paying at 8pm and sat there in one of the parking spots and waited until 8:30 for our food!! The guys out there didn't have a clue which order went to which car. Very disorganized!!! Some cars had been there even longer! 

Sarah Hodges Dennison's profile image
Sarah Hodges Dennison 
5 years ago

Terrible customer service! Waited forever outside for food!! Finally went in to get money back and they didn’t even apologize!! Won’t be back! Glasgow location. 

Crystal Curry's profile image
Crystal Curry 
5 years ago

How do you expect someone to eat a salad without a fork. Drive thru.... you need to do better 

Patricia F Counts Carney's profile image
Patricia F Counts Carney 
recommend  Recommended
5 years ago

Have not tried anything that I did not love. The service is always quick and associates are very polite. love Zaxby's 

Matt Wilson's profile image
Matt Wilson 
5 years ago

Ordered my food through the drive thru at the Glasgow location. Was asked to pull up in the spots in front of the building like they’ve had people doing since quarantine. Waited over 20 mins. Never got my food at all. Went inside bc now it is open for inside dining to find out where my food was. So did the guy behind me. The workers did not know where my food was. I asked for my money back bc I was tired of waiting. Was given my money back. But I was out a little over 30 mins of my time all together and had to go somewhere e... read more

Amle Von Raschke's profile image
Amle Von Raschke 
5 years ago

Absolutely terrible. Even the employees think so as they asked me where I worked and if I was hiring because they hate it there. 

Amanda Easter's profile image
Amanda Easter 
recommend  Recommended
5 years ago

Had big zax pack it was very good 

Mary Hamilton LaMar's profile image
Mary Hamilton LaMar 
recommend  Recommended
5 years ago

Best grilled chicken Cobb salad I’ve ever had! 

Cedric Johnson's profile image
Cedric Johnson 
recommend  Recommended
5 years ago

I’m a regular who comes a lot and I Met the sweetest Cashier from Helena Zaxby’s today in a local store! Didn’t catch her name but Highly recommend this location! 

Business response:

Cedric, thanks for sharing with us! We think our team is great and we are glad to hear you do too! 

Frequently asked questions about Zaxby's

How is Zaxby's rated?

Zaxby's has a 4.4 star rating with 1,730 reviews. 

When is Zaxby's open?

Zaxby's is closed now. It will open at 9:00 a.m. 

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