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Zaxby's

3.9

About this business

Location details

698 Winfield Dunn Pkwy, Sevierville, TN, 37876, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.91,541 reviews
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Paula Mays's profile image
Paula Mays 
9 years ago

The salad I ordered was not good at all. The lettuce was brown and wilted. I don't recommend that one. I have eaten at other locations and had no problems. 

Erin Shoreen's profile image
Erin Shoreen 
9 years ago

The staff was very polite. Our order was made fast hot and fresh. 

Tammy Taylor's profile image
Tammy Taylor 
10 years ago

First time I've had their food and I can say this they have way better chicken than Popeye's chicken... The French Fries are yummy � and slaw is the best but the chicken it what I'll be going back for!!!���Zaxby's nailed it� 

Kristin Bartley's profile image
Kristin Bartley 
10 years ago

Ordered 3 kids meals and 2 big Zak Snak Meals at 1:26 pm - received food at 1:44. Stood at counter waiting to receive my food - when it was obvious my order was skipped I asked where it was and they told me they must have given it to someone else. It must have gone out to the drive thru because I stood at the counter the entire time and it never came across the counter! There was only 1 counter attendant and it was very clear that the priority for food service was going to the drive thru and not any of the customers inside t... read more

Becky Williams's profile image
Becky Williams 
10 years ago

Horrible don't waste your time, our food sat in the window for ever and was so cold we could not eat it. Floors were dirty. Someone had spilled drinks and it was running all over people were trying to step over it to get a place to sit. There were no napkins. The employee's had an I could care less attitude. We're not on each ball at all!!!! The your lady at the register seemed yo as if she moved she might die. Really can the people not multi task??????????? If they don't want to be there get another person to work. It is a ... read more

Karen Elizabeth Ramsey's profile image
Karen Elizabeth Ramsey 
10 years ago

Mushrooms were awful tasted disgusting and the wait was 20mins chicken was cold and NO CELERY!!! that's the last time I order from yall 

Fujie Sakaguchi's profile image
Fujie Sakaguchi 
10 years ago

The busiest Zaxby's ever been. Don't underestimate. They are fast and you get your food in spite of full seats, drive through, a line of customers. One thing is it might help if they have one person to clean up tables as fast cycle of customers in/out. 

Samuel J Catlett's profile image
Samuel J Catlett 
11 years ago

Can't seem to get anything right. They never give our forks in the drive thru. Incompetence! 

Kim Silva's profile image
Kim Silva 
11 years ago

We found a hard melted plastic piece in our bun. I took pictures because I just couldn't believe it. Thank goodness my kids didn't choke on it. Makes me leary. 

Frequently asked questions about Zaxby's

How is Zaxby's rated?

Zaxby's has a 3.9 star rating with 1,541 reviews. 

When is Zaxby's open?

Zaxby's is open now. It will close at 6:00 p.m. 

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