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Zaxby's

3.9

About this business

Location details

698 Winfield Dunn Pkwy, Sevierville, TN, 37876, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.91,541 reviews
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Wayne Shearer's profile image
Wayne Shearer 
8 years ago

Gave me the wrong food. I ordered spicy mushrooms and they gave me fried cheese 

Gwen Barnes Brazinski's profile image
Gwen Barnes Brazinski 
8 years ago

Worst Zaxby’s ever. First time to order something for a child. They could not explain the difference between the finger and the nibbler. After waiting 15 minutes for the food, we were told “Oh, we are putting on more chicken now. We were out.” Don’t know what they were doing during the 25 minutes. We had iced tea. They removed all ice tea containers before 8:30 pm. Sign said they closed at 10:00 but we couldn’t get refills by 8:30. A lot of bouncing around and laughing. Won’t be back. Never had bad service at a Zaxby’s befor... read more

Brett Monger's profile image
Brett Monger 
recommend  Recommended
8 years ago

great service great food I will be returning to this location 

Dorothy Domanski's profile image
Dorothy Domanski 
8 years ago

Loved it. Cobb salad the best in town along with the mushrooms. Must have the shrooms. REALLY ENJOYED. THANKS WEEZER LUV YA 

Jonny Goins Headrick's profile image
Jonny Goins Headrick 
8 years ago

They let us order the Zenzation Zalad without telling us they were OUT OF EGGROLLS--gave us TOAST instead!!!!! I order BECAUSE of the EGGROLLS, people! Won't be back to this one in Sevierville. 

Debi Seese Long's profile image
Debi Seese Long 
recommend  Recommended
8 years ago

Our food was amazing girl who took order was so friendly 

Cory D McCoig's profile image
Cory D McCoig 
8 years ago

It was okay, boneless honey bbq wings were difficult to chew were almost rock hard and fries weren't fresh. Oak Ridge Zaxbys is the bomb every time I've been there, Sevierville could use a makeover on everything. 

Destiny Hicks's profile image
Destiny Hicks 
8 years ago

First i wanna start off with the store is absolutely disgusting and dirty. Over looking it because we know how it gets when busy. No one seemed to be interested in cleaning it. We order a chicken platter & Cobb salad. Our fries cold and hard. & my cob salad was frozen with ice. & i didn’t get any of the things i asked extra for. The only thing that was enjoy able was the chicken tenders and toast. So disappointed in our experience. The crew wasn’t friendly at all and more worried about talking with each other than having hap... read more

Jessica Barfield Masters's profile image
Jessica Barfield Masters 
8 years ago

Evidently the Cobb salad only comes with 4 tiny pieces of bacon and they don't have salt shakers. Also the cashier walked off as we approached the counter and her replacement was none too happy about working. 

Frequently asked questions about Zaxby's

How is Zaxby's rated?

Zaxby's has a 3.9 star rating with 1,541 reviews. 

When is Zaxby's open?

Zaxby's is open now. It will close at 6:00 p.m. 

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