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Zander Insurance Group
- Insurance
- Nashville, TN
About this business
This company offers offers various types of insurance such as but not limited to business, personal, life, health, group, and casualty.<br>
Location details
6213 Charlotte Pike, 6213 Charlotte Pike, Nashville, TN, 37209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedThey make sure you are completely taken care of.
We have been using Zander insurance for several months and appreciate the security of knowing that when there is a potential breach in our information or threat that they are on top of it to first inform us and then to let us know how we can protect ourselves. They are courteous and professional. I feel more secure knowing they are monitoring the dark web for us.
I had Lifelock for years - never heard a word from them, except at renewal time. I had to check with them to be sure my identity wasn't compromised, and even then I really didn't know what they were watching. I've had Zander for one week and have already gotten more communication than I ever had before. I know what they are monitoring, and I know why they monitor it. Gives me much more peace of mind.
I am an older dad (65)! I have 4 kids ranging 21 to 14. I wanted coverage outside of work that would help pay all my debts because I don't plan on working fulltime past 71. Most companies want to tell you " just answer these health questions and if you pass you have coverage"! In some cases " pre-existing conditions don't disqualify you". those words cost you money! Take the time and go through the paramed exam and health background check! I got a great rate for the effort and for a time period I needed!
Business response:
Thanks for the kind words, Elwyn! We're so glad you were able to find a great rate on this protection for your family.
I have been trying to work with Zanders for months now and they keep coming up with new hoops to jump through. They don't really seem interested in giving anyone the insurance policy they are looking for just giving them the run around. They will go long periods of time without any communication then send a message saying "We have more questions" but it is never enough. Don't waste your time with this company. Update after posting this review I was contacted by one Rebecca who claims to be their director of customer relation... read more
Business response:
Hi Meagan, We are terribly sorry that you had a tough time applying for life insurance. In our role as the agent, we provide a quote based on the health and lifestyle information given to us, facilitate the application process, and work on your behalf with the insurance company underwriters to advocate for an approval. It can be a lengthy process, admittedly, because the underwriters must review an applicant's medical records and those can take weeks to receive in some cases. That was the primary factor in the timeframe you ... read more
ID protection is the best!!
Business response:
Thanks for the kind words, Joanna!
Do not use Zander Insurance. The process was very time consuming and lengthy and the cost of life insurance nearly doubled from original quote.
Business response:
We are very sorry that you were displeased with the outcome of your application, Karen. Regarding the timeframe, delays are an issue across the board in the wake of the ongoing pandemic, and particularly when the underwriter is awaiting records. The cost increase occurred due to pertinent information that was not disclosed at the time of the original quote but was discovered during underwriting. Had we been aware of this information, we certainly would have guided you to a better selection for your needs. A member of our man... read more
Great to have Zander’s Insurance on our side!
Business response:
We're glad to have you as a client, Danial! Thank you for your business and your recommendation.
Zander majorly dropped the ball on my life policy. I am a pilot and they recommended a certain carrier, which excluded my flying activities. They then recommended a second carrier, which approved me, I accepted electronically, and paid the premium. A few months later, I get a letter in the mail saying my policy was cancelled because I didn't pay the premium. I reached out to Zander, and a week later finally heard back...they claim I didn't sign an amendment form. I never received the form. Did I mention this whole process to... read more
Business response:
We are sincerely sorry for the misstep that was made by the insurance company omitting the necessary form from the electronic policy documents, and appreciate the opportunity to make it right. The insurance company has acknowledged their error, and is sending a letter of apology for canceling your policy.
Frequently asked questions about Zander Insurance Group
How is Zander Insurance Group rated?
Zander Insurance Group has a 3.9 star rating with 812 reviews.
When is Zander Insurance Group open?
Zander Insurance Group is closed now. It will open tomorrow at 8:00 a.m.
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