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This company offers offers various types of insurance such as but not limited to business, personal, life, health, group, and casualty.<br>
6213 Charlotte Pike, 6213 Charlotte Pike, Nashville, TN, 37209, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Great insurance company to work with.
Business response:
Thank you for the review, Robert! We appreciate your trust in our team and are happy to help with anything you need.
Easy process to change my insurance to a new car I bought. They were timely and efficient. He gave me instruction to get new insurance cards. I knew what my prorated fee would be and my next renewal cost. Very satisfied with Zander.
Business response:
We're so glad to hear that our Guides made this an easy process, Mary Helen! Thank you for trusting us with your auto insurance needs.
I got fast accurate information. The process took a couple weeks for underwriting but I was kept informed about progress along the way. Great customer service. Thanks TEAM.
Business response:
Thank YOU, Roderick! We are happy to help, and appreciate your review and your business.
I have used the same insurance company since I was 16. Joe was our sales rep and he was amazing. He took all of my concerns and adjusted accordingly to fit our budget. We actually get more insurance for less! I was mind blown! Thanks, Joe.
We used Zander based on Dave Ramsey’s recommendation for life insurance. Great communication throughout the application process! Seriously...more communication than I would have ever expected. They listened to my needs, offered three viable options for my consideration and I knew where things stood during the entire process. It seemed every time I began to wonder how the application was proceeding, a phone call from a real person or an email would pop up! The customer service has me considering using them for ALL of the nece... read more
Business response:
Our Guides are more than happy to assist in every step in the process, and will be so grateful to hear these words of appreciation! Thank you so much for your business, and for your review, Jeff.
Posting for Earl Grace- We had the most amazing customer service experience with Zander Insurance. Our agents Catie Price and Caroline Chelszig went way above our expectations.We had an issue with a claim and they advocated for us until we received more than we expected. We are very grateful for the way these women worked so hard to make a tough situation come out so well. Thank you, Catie and Caroline! We highly recommend Zander Insurance to anyone!
Business response:
Thank you for the wonderful review, Earl, and thank you, Jenny, for sharing it with us!
Don’t believe the initial quote for life insurance, and if the agent says it is a “no exam” policy, don’t trust it: you might get an exam anyway. My final quote came back 25% higher than what was originally offered. The agent never even suggested that the rate might change (and why would he since I requested a no exam policy?). I am in very good health. After calling to address this issue, I got a lot of sympathy and a lot of “We’ll look into it and call you back.” That was a week ago. Still no call. So, buyer beware. “Bait ... read more
I like the monthly review of any activity on any of my accounts they monitor. But specifically, about a month ago I had a question about billing. I called and spoke with a very polite friendly young man. He answered my questions easily and put my mind at rest. It’s the only interaction i’ve Had with them, but it was very satisfying and positive. Made me glad I was doing business with them. Highest praise!
Excellent customer service! Made updating my information easy. It's so nice, especially these days, to find a courteous, helpful representative who actually takes the time to help; and makes you feel appreciated for your business.
Zander Insurance Group has a 3.9 star rating with 812 reviews.
Zander Insurance Group is closed now. It will open tomorrow at 8:00 a.m.
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