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Zales

4.8

About this business

Location details

8888 SW 136th St Suite 320, Miami, FL 33176, Miami, FL, 33176, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 8:00 p.m.
Tue11:00 a.m. to 8:00 p.m.
Wed11:00 a.m. to 8:00 p.m.
Thu11:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.8329 reviews
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Manuel Knight's profile image
Manuel Knight 
on Google
3 days ago
Karen Kanarek's profile image
Karen Kanarek 
on Google
3 weeks ago

I’ve been going to Zales for over 15 years to service my rings and never have I had such an amazing experience like the one I had at Zales at The Falls.The Store Manager Chris and Adrian are absolutely amazing!So knowledgeable, friendly and just all around caring people.They took the time to answer any questions inform me of different rings and settings and options for upgrades along with stone/diamond information that I never knew along with the process of the getting my ring serviced and different tips.They deserve all the... read more

Samya Miller's profile image
Samya Miller 
on Google
3 weeks ago

Chris at the Falls location was able to fix my mom 8 year old earrings! He even shined them for her! His energy was great! Will be back to buy!! 

Pauline Johnson's profile image
Pauline Johnson 
on Google
3 weeks ago

I walked into Zales today just to have my engagement ring and wedding band cleaned and inspected. As I was wrapping things up and ready to leave Adrian made a comment about my rings and we started to chat away. I told him I was looking for more bling and he showed me the way to some of the most beautiful pieces to add to my collection. He explained to me the differences in the pieces I viewed. We compared prices to see what was the best option for my budget. He was thorough in every detail and was not pushing me to purchase ... read more

Melissa Lopez's profile image
Melissa Lopez 
on Google
a month ago

Our experience with Chris at the falls location was one the best! Very accommodating. Other Zales stores were mentioning that the modifications i wanted to do to my wedding ring and band were impossible and tried up-selling me from natural diamonds to lab created and not considered the emotional attachment I had to my current ring. Chris on the other hand was very considerate and made what others thought impossible POSSIBLE. He was beyond professional, kind, responsive and provided updates which we appreciated. If I could gi... read more

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Frequently asked questions about Zales

How is Zales rated?

Zales has a 4.8 star rating with 329 reviews. 

When is Zales open?

Zales is closed now. It will open at 11:00 a.m. 

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