This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Yark Nissan
- Car Dealers
- Toledo, OH
About this business
Location details
5957 W Central Ave, Toledo, OH, 43615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | Closed | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Very bad service they sold my son a car that only ran 1 month then blew up but yet they won't do nothing to help him never go there again
Business response:
Thank you for taking the time to share your concerns, *****. We sincerely apologize for any inconvenience you've faced. We have reached out and addressed the issue to the best of our ability. Please understand that for "as is" vehicles, our responsibility is limited. Nonetheless, we remain committed to assisting you as much as possible. If there's anything further we can do, please let us know.
Yark Subaru caused $4460.17 worth of damage to my 2023 Subaru Forester after taking it in for an oil change. They offer a free car wash which I politely declined at the end of my service stating it had a very expensive ceramic coating and the automated wash would severely damage it. You cannot wash ceramic coating through a touch car wash, it has to be washed by hand or by a touchless car wash. It was documented I denied the car wash for this very reason. Sadly, they ignored the service sheet and washed my vehicle anyway. Th... read more
Sitting at a ******** tire after buying a certified preowned car from yark. Had around ****** miles and unfortunately bald tires, didnt realize it till we were losing traction at a traffic light due to slightly wet roads, wasnt raining anymore, just a little wet. We couldnt even leave Toledo before getting tires. Dealership closed at 5, we pulled up at 5:06 to try and see what options they would provide. We drove from **** with a 5 year old to get this truck and now have to drive towards snow. So with no other option but to ... read more
Business response:
We truly apologize and regret to hear about your experience and that it has led to your low rating. We strive for integrity and respect in all our interactions, so this is not at all what we want for our customers. In order for a vehicle to be certified, the depth of tread must be at a certain depth and your vehicles tires were well above the certification standard per Stellantis for tires. Please reach out directly to discuss if you have further questions.
I bought a new car on May 1. The salesman was friendly through the buying process; however, after I called a few days later he acted like he didn't know who I was. Strike number one. Then a couple months later I realized my blue milk crate, which I kept in the trunk of my used car, was not in my new car. He transferred everything (supposedly) from the used car to my new car. The crate had jumper cables, hats, gloves, maps, etc. I left a message on ********************************** phone to have the milk crate delivered to m... read more
Business response:
We apologize for your experience and that it has led to you leaving us a negative review. We spoke to ************* and he does not recall a crate being in the back of your vehicle, and we believe that our detail department would have informed us immediately if something like this was left in the vehicle. However, being that it has been so long, we would like to offer you a gift card in hopes of resolving this issue. Please know that we do try to serve our customers the best we can and regret any inconvenience or frustration... read more
This place is the absolute worst. They have the luxury of being the only *** dealer/service company for miles. They knew there was a recall for my model. I was unaware of the issue, but they inspected the car charged me **** anyway. Every other dealership I called (************, *******) knew of the issue and mentioned it right away. Also not saying they are racist but their treatment of me during this whole situation sure feels that way.
I test drove my vehicle and saw "low tire pressure." The salesman & loan arranger said it was "temperature fluctuations" (current vehicle had no issues). The purchase and loan was fast and easy. Both employees said the tires would be inflated before pick-up. I said I wanted a 2nd key fob, to which the loan arranger said, "that should be no problem," and told me to ask later when I came back. I needed my trade-in SUV for a week and a half to finish moving furniture. We set a specific date to turn it in and pick up my new purc... read more
Worst online customer service I've ever experienced in my 40+ years of buying parts online. Defective part and absolutely no assistance in an exchange or refund. Having to dispute charge on credit card. DO NOT DO BUSINESS WITH THIS COMPANY! ABSOLUTELY TERRIBLE!I even offered to pay for the re-install of the part just to come to an amicable resolution but ******************* and the **** Brothers refused to work with me in any way shape or form and/or ignored my inquiries and efforts to come to any resolution which is why I f... read more
Business response:
You stated you would be leaving reviews and writing into the BBB if we did not agree to your demands. You say that you were not being threatening, but on several times stated these remarks to the point it was making our employees uncomfortable. You want us to accept all responsibility for this install with no responsibility from the certified *** shop for improper installation. Our parts manager did not call the shop that did the installation because that relationship is between you and the shop. The shop did not buy the par... read more
My Husband wanted to test drive a used vehicle and they wanted $500.00 down to hold it, The vehicle was a Used SUV also. Shame on them for making it difficult for trying to find a vehicle.
We bought a used car through them. Seemless and painless and Jennifer was great in assistance. This one was in Toledo.
Frequently asked questions about Yark Nissan
How is Yark Nissan rated?
Yark Nissan has a 1.3 star rating with 35 reviews.
When is Yark Nissan open?
Yark Nissan is closed now. It will open on Friday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com