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Yankee Ford

4.5

About this business

Yankee Ford of So.Portland - full-service dealership offers new Ford Models plus many quality used vehicles & top of the line body shop/Service Department. 

Location details

165 Waterman Dr, South Portland, ME, 04106, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.51,776 reviews
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Jeanna Wilcox's profile image
Jeanna Wilcox 
recommend  Recommended
4 years ago

Great experience! Amazing staff. Love me new Escape. 

Michael George's profile image
Michael George 
recommend  Recommended
4 years ago

Consistency of service is amazing here. The service after the same has been amazing. I bought my F150 used just over 2 years ago. Every service, including the one I had just a week ago... I am treated like it was the day I was buying a new vehicle. My GF purchased a RAV4 at a local dealership.... and when she recently called to have an emergency flat tire fixed, they told her “it would be two weeks” to get her in. I called Yankee. She said to me “but this is a Ford dealership”. All I replied was that they could service anyth... read more

Business response:

Michael, we're pleased to hear everything was completed to your satisfaction! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! 

Casey Levasseur's profile image
Casey Levasseur 
recommend  Recommended
4 years ago

Bought my car back in June and I couldn't be any happier with the car or the services 

Kevin Moskey's profile image
Kevin Moskey 
4 years ago

Brought my 2020 F150 in for the third time to have the back up camera repaired. I was told when I dropped it off they were just gonna replace the camera because it was very common issue. I was then called and said they couldn’t get it to act up so there’s nothing they could do. I reminded the service advisor that he said he had ordered a camera. I then got a call back later saying oh thanks for reminding me we do have a camera for you. They replace the camera and the next day the first time I put it in reverse all the direct... read more

Business response:

Kevin, thank you for taking the time to bring our attention to your recent experience at our Service Center. It is discouraging to hear that you had anything less than a stellar experience here at Yankee Ford. We take our customers’ comments seriously so please reach out to Debbie Bly at (207) 615-7266 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care. 

Timothy Davis's profile image
Timothy Davis 
4 years ago

I hate car shopping and having to deal with crooked SOB’s! Yankee Ford was advertising a 2019 ford transit connect cargo van with only 3418 on it for 19,984.00 which isn't a bad price. I contacted the dealership to find out that vehicle was sent to one of their sister dealerships so I checked their website and sure enough the vehicle was in fact at that dealership. Their website was selling this vehicle as new which cost 28,040 which is more than I can afford let along that I'm willing to spend. I noticed that the dealership... read more

Lindsay MacDonald's profile image
Lindsay MacDonald 
4 years ago

Was invited to their Summer Blowout sale even after I said I owed money on my car. The salesperson we were met with informed my husband and I that the only way he could get us in a vehicle was to do a voluntary repo on my car. He told us everyone is doing it because of COVID. Sorry, but I can pay all of my bills and I am not going to willingly put a repo on my credit so some salesman can get a sale. Will never return here. Took my business to Pape Chevrolet. 

Business response:

Lindsay, thank you for taking the time to bring this to our attention. Customer service is one of our top priorities and we are disappointed to learn that you had anything less than a stellar experience with us. Please reach out to Debbie Bly at (207) 615-7266 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care 

Andrew Batson's profile image
Andrew Batson 
4 years ago

Go somewhere else! Took my truck in for a warranty glass repair and they ordered the wrong part. They also managed to crack the glass when it looks like they didnt even attempt to work on the door due to having the wrong parts.They proceeded to park my vehicle outside with the window open through an 18 hour rain storm that soaked the back of my ranger. Not even sure why that window was open as it was not the door that needed repair. Barely an apology from the service rep. when I told him and told him to close out the warrant... read more

Business response:

Andrew, thank you for letting us know about your recent service experience with us. Here at Yankee Ford, we are always looking for ways to improve. If you would be willing, please reach out to Debbie Bly at (207) 615-7266. We value your business and hope to hear from you. 

Lucien E Lafontaine's profile image
Lucien E Lafontaine 
4 years ago

After a very bad experience at Yankee Ford In Portland on Tuesday I would never recommend this place to anyone. Treated like crap by Billy. After making a deal with Bob on a new F150 Lariat and then going home to talk to my wife we decided to take it. Called the salesman Tuesday morning and ask if the deal was still good . He replied yes. So we set a 4:30 appointment for that afternoon. I showed up on time with my wife. Got together with the salesman. His manager “Billy” was no place to be found. He finally showed up 45 minu... read more

Business response:

Lucien, we always strive to do 100% for all of our customers so we are extremely surprised about your experience with us. Lucien E Lafontaine, thank you in advance for an opportunity to discuss your recent visit here at Yankee Ford. When you have a chance, please reach directly out to Debbie Bly at (207) 615-7266 so we can try and turn your experience around 

Mike Melanson's profile image
Mike Melanson 
recommend  Recommended
4 years ago

great service, convenient location 

Business response:

Mike, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care! 

Frequently asked questions about Yankee Ford

How is Yankee Ford rated?

Yankee Ford has a 4.5 star rating with 1,776 reviews. 

When is Yankee Ford open?

Yankee Ford is closed now. It will open at 8:00 a.m. 

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