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World Ford Pensacola

4.3

About this business

Location details

6397 Pensacola Blvd, West Pensacola, FL, 32505, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.38,816 reviews
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Mitchell Hayward's profile image
Mitchell Hayward 
11 years ago

ok, after convesation i have been refunded the price i spent on two front tires, all good 

Andre Benoit's profile image
Andre Benoit 
11 years ago

Great service department! 2nd time having service done and both experiences have been pleasant. 

Tara Nachelle Taylor's profile image
Tara Nachelle Taylor 
11 years ago

no stars. ridiculous. absolutely dumb. 

Samantha Lynn Schaefer's profile image
Samantha Lynn Schaefer 
11 years ago

NO STAR!! I am beyond disgusted with how Ford conducts business! There service department is a joke! My husband's truck we brought to Ford because of the flood originally not to long after the flood. His truck Sat there for over two weeks supposedly being worked on. We got it back he drove it home then to work and on his way home had problems with the rear end.. come to find out they never changed the front nor back yet charged our insurance and us. The carpet in the truck was to be replaced and it was not there was mold all... read more

Dan Clark's profile image
Dan Clark 
11 years ago

DO NOT do business with this company or any company owned by Group 1 Automotive. I did construction work on their building and now they are refusing to pay me. There were several other companies that did not get paid, either. They do NOT care about the small businesses in their community! 

Angie Reynolds's profile image
Angie Reynolds 
11 years ago

Thank you thank you to everyone involved with getting our Navigator fixed while we were 800 miles from home on Spring Break! Every single person we encountered was very helpful and most importantly, Nice! Brandy in service was amazing! Also thank you to Tom in sales for being a great distraction from the situation and giving us vacation tips!! 

Ryan Crain's profile image
Ryan Crain 
11 years ago

Didn't buy a car but go see my man Spencer at the pre-owned section great guy and helpful information. 

Christine Wright's profile image
Christine Wright 
11 years ago

I had a great experience and I am loving my 2014 explorer thank you so much. 

Chris Etchingham Clark's profile image
Chris Etchingham Clark 
11 years ago

I will never purchase a car from World Ford Pensacola or any company owned by Group 1 Automotive. My husband did a lot of work on their new building and we still have not been paid for it. No one will even return our phone calls or emails. I guess that's how a fortune 500 company keeps getting richer. 

Frequently asked questions about World Ford Pensacola

How is World Ford Pensacola rated?

World Ford Pensacola has a 4.3 star rating with 8,816 reviews. 

When is World Ford Pensacola open?

World Ford Pensacola is open now. It will close at 6:00 p.m.  

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