Woodway Village

Brennetta K. 

on BBB

6 years ago

In March of 2018 Dominium Management Services started managing what was Turnberry Village Apartments in Bloomington, Il. I have been ready to move every since. I moved to Turnberry in 2009. I am currently in my third unit in the complex. I moved into this last apartment Dec. 1 of 2017. I used to love living out here. The first incident that aggravated me was there was a noticed sent to residents saying they would be coming into our units to install energy saving shower heads and faucets. They were coming in my unit on a Wedn... read more

TJONES 

on BBB

7 years ago

THIS COMPANY IS AWFUL. I AM TRYING TO GET RENTAL VERIFICATION AND NO ONE IN THE OFFICE CAN DO IT WHILE THE LEASING MANAGER IS OUT ON VACATION. SO I ASKED FOR CORPORATE NUMBER WHO CUT ME OFF TWICE AND TRANSFERRED ME TO PEOPLE WHO ARE OUT ON VACATION AS WELL. IVE CALLED MY LEASING OFFICE AND CORPORATE MULTIPLY TIMES WITH NO ANSWER. NOT TO MENTION AFTER THEY RENOVATED THE APARTMENTS THEY LEFT MY FLOOR NASTY LEFT NAILS AROUND FOR MY 2 YEAR OLD SON TO POSSIBLE GRAB, MY LIGHTS FLICKER ON AND OFF BECAUSE OF AN ELECTRICAL ISSUE AND ... read more

Rebecca 

on BBB

7 years ago

I rent at Dove Tree in Elk River. I have lived here for 2 years before the new assistant community manager, Angie came here and I had a first bad impression that she keeps telling me I owe money to this complex. I have not felt so harassed by any management where I lived ever than I do with her. She sends me letters with no explanation why I owe them. I don't even like to live here anymore, I can't afford to pay a lot of money. I feel that my privacy is invaded. 

ray g. 

on BBB

7 years ago

Poor mgt will don't fix nothing. Contact is not explained to the older people . U have to restore the appt so it's ready for the next. You pay for professional carpet cleaning u have to pay for a garbage dep the changes you for everything. And most of all if you break your lease do to health due the building is in poor conditions due to black mold .eleven poor electric wiring is bad common areas dirty carpet has **** on it .smell of garbage smoke 

CP61 

on BBB

7 years ago

If I could give them less than one star, I would I could never, ever recommend any properties that these people own to someone else. We lived in the same apartment for 2 years and the first year was fine but during our second lease term, everything went downhill. First, our leasing office went through a lot of staffing changes and when they finally promoted our previous leasing agent to leasing manager, she didn't care about concerns or complaints anymore. Second, the quality of living there was terrible in the second year. ... read more

Michael Eden 

on BBB

7 years ago

This is the best company I have ever worked for, everyone from their site staff all the way up to Corporate genuinely cares about what they do, the people they work with, and their Residents. 

Alexandria E. 

on BBB

7 years ago

Unable to reach anyone by phone. Unable to get simple questions answered. Constant issues with them. They took more money from my bank account for rent than they were supposed to. Went to the front office of the apartments they own to talk to them about having too much rent auto deducted from my bank account. I talk with the lady only to be told I’d have to contact dominium to get any money that was owed me. She then tells me they would hold the funds until I gave my keys at the end of my lease. They’d return it with the de... read more