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Windy City Pizza

4.6

About this business

Location details

1505 18th St #1, Ste 1, Charleston, IL, 61920, United States

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WeekdayScheduleStatus
Mon4:00 p.m. to 9:00 p.m.
Tue4:00 p.m. to 9:00 p.m.
Wed4:00 p.m. to 9:00 p.m.
Thu4:00 p.m. to 9:00 p.m.
Fri4:00 p.m. to 9:00 p.m.
Sat4:00 p.m. to 9:00 p.m.
Sun4:00 p.m. to 9:00 p.m.
4.6302 reviews
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Chris Eileen Preston's profile image
Chris Eileen Preston 
7 years ago

Had Windy City for the first time tonight. We were very pleased with it. Chatted with the owner while waiting for order. She was very pleasant and informative. Also had helped us with ordering as we were not familiar with the menu. 

Business response:

Thanks so much for your kind words. 

Chris Witherspoon's profile image
Chris Witherspoon 
8 years ago
Alayna Hightower's profile image
Alayna Hightower 
recommend  Recommended
8 years ago

Staff was super friendly! And the pizza was amazing. We got the deep dish stuffed pizza and it was worth every penny! A medium fed my family of 5 with left overs. When it usually takes two larges this will be my number one pizza choice for now on! Amazing pizza!! 

Business response:

Thank You we are glad you liked our product. Look forward to seeing you again. 

Kasey Zavoral's profile image
Kasey Zavoral 
8 years ago
Hanah Watson's profile image
Hanah Watson 
8 years ago

My pizza was doughy and not done it's like they were in a hurry to get it done and I'm not sure why I was the only one there waiting for a pizza they were not even busy I will be calling later today to complain 

Business response:

Thank you for your comments. A thin crust Pepperoni pizza is usually very crispy, never "doughy"... also don't understand what you mean "all the toppings fell off"... except that the Pepperoni topping would have been under the cheese. We want all of our customers to be happy with our pizza and our service, so I will put a credit in our system for the pizza to apply to your next order. 

Diane Ingle's profile image
Diane Ingle 
8 years ago

Windy city had become our favorite pizza. We like the deep dish special. 

Shelby Kallio-Crotteau's profile image
Shelby Kallio-Crotteau 
recommend  Recommended
8 years ago

Great pizza! Great service. Will be a returning customer 

Jill Wallace's profile image
Jill Wallace 
8 years ago

Great folks, great pizza! Excellent service! Support mom and pop businesses! 

Kevin Starwalt's profile image
Kevin Starwalt 
8 years ago

I tried to order a pizza with everything and was told only 5 toppings because that's how they do things. I received my pizza and it was hot. Went to eat the cheese bread sticks and they were doughy and undercooked. The pizza was also very doughy in the middle and the outside edges were OK. It was as if they were in such a hurry to deliver a hot pizza instead of a cooked one. Very disappointed with windy city in all its entirety. Will definitely not recommend it to anyone. I was in Chicago last weekend and had REAL all the wa... read more

Business response:

I'm sorry you were disappointed in our pizza, we try our very best to make every pizza as perfect as possible. We offered to replace it, but you declined. We also offered you a credit on your next order, and you told us you didn't want it. We tried to please you. As to an everything pizza, we offer 15 different toppings and an "everything pizza" absolutely would not cook, thus we limit toppings to 5 or 6 maximum so they will be fully cooked. 90 percent of our customers buying our Regular Crust pizza like it cooked the way we... read more

Frequently asked questions about Windy City Pizza

How is Windy City Pizza rated?

Windy City Pizza has a 4.6 star rating with 302 reviews. 

When is Windy City Pizza open?

Windy City Pizza is closed now. It will open tomorrow at 4:00 p.m. 

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