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Windscape of Naperville
- Residential Leasing
- Naperville, IL
About this business
Come home to Windscape of Naperville Apartment Homes, and enjoy the affordable luxury of our updated one and two bedroom apartments.
Location details
896 Benedetti Dr, Naperville, IL, 60563, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Worst rental experience ever There were several bad reviews that I decided to ignore as I never thought that something can really go bad with a recently renovated apartment. To my surprise, the so called "recently renewed apartment" came with major issues. Broken stove, over half of the electric outlets not working and I can go on. I have send several email and no response other than an unannounced maintenance person knocking my door to take care of a couple of the multiple things on my list. Not only that, I am overcharged ... read more
Business response:
I'm really sorry to read about your experience. It's concerning that you're dealing with these issues and I want to assure you we take this feedback seriously. We aim for prompt communication and effective maintenance, and it seems we've missed the mark here. Please get in touch directly so we can address each concern appropriately. Best, Armond - Community Manager - (630) 983-1866
Renters beware The location of the community is great; there is easy access to a variety of amenities. The community itself is also reasonably nice looking. The apartment itself upon move-in was appalling. It looked like it was a hap-hazard fixer-up home that came out of a hurricane. Drawers were literally falling apart. Cabinets were grossly warped and sagging; bottoms and shelves looked more like bowls. Noticeable ants and spiders were present despite paying a monthly pest control fee. Floors were so dirty that they had to... read more
Business response:
I'm really sorry to hear about your experience. It's important for us that our residents are comfortable and happy in their homes, so it's disappointing to know we didn't meet those expectations. I would like to ensure your concerns are addressed and that you feel comfortable in your apartment. I will need a bit more information, so when you can, please call me directly. Thank you, Armond - Property Manager - (630) 983-1866
Poor Property Management If I knew what I was getting myself into moving here I would have never moved here. To think you pay your hard earned money to be treated in such a low fashion is unsettling. The office staff in general are by far the most inexperienced property management I have ever dealt with. Believe the reviews. Sending in maintenance or urgent requests are not important or urgent to them as you may think. They have non labored workers (cheap laborers) come in and do surface work to the corroding units that even... read more
DO NOT MOVE HERE! DO NOT MOVE HERE! This place is not what it is advertised to be and a waste of money. I have lived for 18 months and this place has progressively fallen to pieces. The "dog park" is trap. The "doors" are attached to the dog area by strands of metal strips and nothing more. The grounds are not kept and the feeble attempt to remove the 3 dead trees on the property made the views of this place horrible. These apartments are advertised as "luxury" but there is nothing luxurious about them. The "keyless" entry d... read more
I lost my job in 2020 and have gone through the worst two years of my life. These guys guilt tripped me about my late payments affecting their bonuses, and were inflexible towards any solution I've come up with. They would not allow me to sublease when my payments fell behind. They would not help with any late fees. Then, after getting caught up, they raised my rent by over 20% and tripled my late fees on the first day after the grace ******* I told them the increase was out of my budget and found another apartment for $400 ... read more
I lost my job in 2020 and have gone through the worst two years of my life. These guys guilt tripped me about my late payments affecting their bonuses, and were inflexible towards any solution I've come up with. They would not allow me to sublease when my payments fell behind. They would not help with any late fees. Then, after getting caught up, they raised my rent by over 20% and tripled my late fees on the first day after the grace ******* I told them the increase was out of my budget and found another apartment for $400 ... read more
Verified Renter The staff are very professional!! The property is well maintained, AND the staff are incredibly knowledgeable!! Not only that, but they're kind, and they make you feel heard. They're the reason I renew my lease every year.
The staff are what sold me the most What sold me was the staff. For starters, "Nonemergency requests" are solved within a week, and "emergency requests" are taken care of that day. A great example of this was when we had standing water in our dishwasher. I put in an "emergency request". Two, professional gentlemen came in later that day. They had this air about them...it made me feel like I called in the "A Team". The first gentlemen opened the dishwasher, looked at it, stood, and said, "Oh. Done." The second simply nodded h... read more
Verified Renter All my experiences have been great. Everyone is very friendly and get the job done ASAP. I have only been present for 2/4 times maintenance has come by. But the job is always taken care of.
Frequently asked questions about Windscape of Naperville
How is Windscape of Naperville rated?
Windscape of Naperville has a 3.7 star rating with 232 reviews.
When is Windscape of Naperville open?
Windscape of Naperville is closed now. It will open at 9:00 a.m.
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