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Williams-Sonoma

4.5

About this business

Location details

340 Post St, San Francisco, CA, 94108, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5517 reviews
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Tracy Otsuka's profile image
Tracy Otsuka 
5 years ago
Claire Simoneau Laverdiere Michaud's profile image
Claire Simoneau Laverdiere Michaud 
5 years ago
Monica Miller's profile image
Monica Miller 
5 years ago

The worst customer experience I have had! I had an All-Clad pot to return with a receipt and just wanted it put back onto the charge it was purchased on. I was 10 days over the 30day return date which I wasn’t even aware of! They refused my return even for store credit! I had the flu over the last 2 weeks, but they have NO customer consideration!!! I will NEVER shop in one of their stores again, and I had been a good customer! I will make sure that my experience there, and anyone else I know, will be the LAST!!! 

Angel Pardue's profile image
Angel Pardue 
5 years ago

Fun class & GREAT staff!!💗 

Diana Gerbino's profile image
Diana Gerbino 
5 years ago
Jeff MacDonald's profile image
Jeff MacDonald 
6 years ago

Bought a 2lb box of Chocolate Bark with Almonds. Opened it for Christmas with the family and the nuts had gone bad. Tried to bring it back to the store for a refund or exchange and was told all food items were final sale. When I said this was a poor policy, the manager said, "I'll give you $30 to buy something right now." The store also said they received many of these same items returned with the comment of "rancid." If I buy a food item at the local grocery store that has perished, they will return it. Your policies are wo... read more

Monique Faison Ross's profile image
Monique Faison Ross 
recommend  Recommended
6 years ago

Incredible and friendly customer service. This flagship store is pretty amazing. I highly recommend it. 

AngieTim Cruz's profile image
AngieTim Cruz 
6 years ago

I love the store but I’d never order online ever again! I placed an order online with my PayPal I have spent all morning on the phone with them because they double charged me! They say well you can cancel your order and we will refund you one of the charges 🤔 ummmmmm no. I’ll be holding for my full amount. If you are looking to order online to save money DONT you’ll pay double and so far I’ve been on the phone for 25 minutes 2 call because they disconnected me. 

Jeffrey Vickers's profile image
Jeffrey Vickers 
recommend  Recommended
6 years ago

Beautiful place. I was window shopping (don't tell 50, I gotta holla at him Monday), just making a list for my new kitchen. 

Frequently asked questions about Williams-Sonoma

How is Williams-Sonoma rated?

Williams-Sonoma has a 4.5 star rating with 517 reviews. 

When is Williams-Sonoma open?

Williams-Sonoma is closed now. It will open at 9:00 a.m. 

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