Wilbur's Air Conditioning, Heating & Plumbing

Martin H 

on BBB

5 years ago

Excellent customer service, they called to ask if I was ready for the Tech to come out to our house. They gave me his name and when he would be there. When Will arrived he was very courteous and went right to work with our heating check up. Afterwards he thanked me for all of our business and was on his way. Well pleased with everything! 

JC 

on BBB

5 years ago

Technician Andrew B***** of Wilbur's Heating and Cooling in Trussville installed a needed part and economically restored my furnace's ability to keep heating my home. Andrew impressed me as being professional, knowledgeable and prompt. Great service. ** Trussville, AL 

Pamela K 

on BBB

5 years ago

Excellent customer service, sales, labor and products. Reliable . Made us feel confident that we made the right decision on choosing this company and products. 

Patrick P 

on BBB

5 years ago

Matt and Jacob did a great job repairing a toilet leak and identifying a grouting issue in a shower stall. Will definitely call again for our plumbing needs. 

Abe J 

on BBB

5 years ago

Matt and his crew did an excellent job. Matt, Jacob and will were professional, courteous and hard working. they installed my new water in in short order. If I need any plumbing work in the futuer Wilbur will be the first one I call. 

Wanda H 

on BBB

5 years ago

Always available when needed, excellent customer service from office staff and the technicians are extremely qualified in their areas of expertise. 

Mike C 

on BBB

5 years ago

Easy to schedule an appointment and follow up to confirm was great. Techs called before arriving and were quick and efficient. Very courteous. However, felt the price for services rendered was HIGH. 

Paula R 

on BBB

5 years ago

good customer service. They had emergency call while servicing our plumbing. Made sure we O.K. with them going to the emergency. They were unable to return that day so they called and said would give us a discount and arrive first thing the next business day if we didn't mind them not returning same day. We agreed and they were true to their word. Customer service reps were very courteous. Fixed our plumbing problem quickly. 

Gary H 

on BBB

6 years ago

I called at night because a/c had gone out. Hotter in the house than outside. Technicians were out the next morning to troubleshoot. Was advised the best option was to replace the whole unit. Robert came out to propose options for new system. After making my choice, equipment was ordered and installation crew was on the way. The guys worked until after dark. Great job by everyone that came out. I've been using Wilbur's for years and have never been anything less than completely satisfied.