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West Herr Ford of Webster

4.5

About this business

Our dealership team, including three generations of Hendersons, are at work to serve you. 

Location details

810 Ridge Rd, Webster, NY, 14580, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.52,173 reviews
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Amanda Diedrich's profile image
Amanda Diedrich 
9 years ago

I purchased a 2015 Ford Focus from Henderson in November. Mike Spencer worked with me and gave me a great deal. He always says hello when I am at the dealership for service. I enjoyed working with him! I've taken my car back for an oil change and was out in under an hour without an appointment. I definitely recommend the people here for sales and service. Great people! 

Claire Malboeuf's profile image
Claire Malboeuf 
9 years ago

I purchased my current car, a 2007 Ford Focus, from Henderson Ford, and I also regularly have my car serviced at the Quick Lane. I always have a great experience. My uncle, Patrick Malboeuf is the mechanic who works on my car, and he always does a great job in a timely fashion. I have also worked with Brian Henderson, who is always very kind and helpful. I highly recommend Henderson Ford! 

Patti Bush's profile image
Patti Bush 
9 years ago

Was poking around online looking for a new car. Found just what I wanted at Henderson Ford. Called to make sure it was included in Ford's current 0% financing deal and was told it was. Drove two hours, test-drove the car, liked it, wanted it, but the monthly payment they quoted me was almost $100 more than what I estimated. Finance manager comes out and tells me that only the 2015s are included, 2016s are 4.9%. REALLY??? Drove 170 miles round trip for ABSOLUTELY NOTHING. Stay away! 

Jimmy Kommeth's profile image
Jimmy Kommeth 
9 years ago
Peggy Fulkerson's profile image
Peggy Fulkerson 
9 years ago

Henderson Ford does not appreciate their customers. Many friends and family got the shaft taking their vehicles there. Buyer beware. You get a lemon. You are stuck with it. Not cooperative. Spend your money elsewhere. PS. Not across the street either 

Tamika Williamson's profile image
Tamika Williamson 
9 years ago
Tasha Snipes's profile image
Tasha Snipes 
9 years ago

A big rip off they are A big fraud will never recommend no one to them.... 

MaryGrace Graham's profile image
MaryGrace Graham 
9 years ago

We had a terrific experience at Henderson Ford yesterday. It was nice to work with a team that cared enough to help us make the deal we needed. Thank you! 

June Caffery Chippendale's profile image
June Caffery Chippendale 
10 years ago

TERRIBLE Dealership... POOR Customer Service; Didn't even acknowledge Customer presence in the showroom.. Worst Vehicle Maintenance ever had to deal with! Would NEVER do business with this dealership.... UGH!!!! 

Frequently asked questions about West Herr Ford of Webster

How is West Herr Ford of Webster rated?

West Herr Ford of Webster has a 4.5 star rating with 2,173 reviews. 

When is West Herr Ford of Webster open?

West Herr Ford of Webster is open now. It will close at 7:00 p.m.  

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