West Herr Dodge's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

West Herr Dodge

4.3

About this business

This company offers New & Used Car Sales - Auto Service. 

Location details

3551 Southwestern Blvd, Orchard Park, NY, 14127, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat7:30 a.m. to 5:00 p.m.
SunClosed
4.3118 reviews
Select a rating
Jeff Ziobro's profile image
Jeff Ziobro 
recommend  Recommended
7 years ago

Great experience buying new Ram. My sales professional, Barry Dunstan, was exceptional and a pleasure to work with. Thanks for the positive truck buying experience. I will be sure to refer anyone I know to Barry and West Herr Dodge. 

Joe Pietrkiewicz's profile image
Joe Pietrkiewicz 
7 years ago

The service was great, Josh is an awesome service coordinator .. The only thing that bothers me is that for the second time I get my truck back with a big ding in it . Yes west herr made it right by giving us a rental and repainting the damage. I just really wish the techs took just a little more care in not damaging vehicles . I bring it to them clean and undamaged and i do a walk around prior to driving it off. The one tech even made fun of me bc i did a walk around before taking it . If i didn't I would have never seen th... read more

Tommy Moss's profile image
Tommy Moss 
7 years ago

Service was great. They were quick and didnt leave me making guesses, kept me in the loop all the way. I will be going back, without a doubt. Josh was extremely professional and quick with everything 

Daniel Willard's profile image
Daniel Willard 
7 years ago
Jack Suto's profile image
Jack Suto 
7 years ago

This was my first time using the service department here at West Herr Dodge. I have a 2011 Grand Cherokee and my check engine light was on. After taking it to theJeep dealership where I bought it (just down the road in Elma) several times the light kept coming back on. I won’t get into what they told me it might be but I wasn’t going for any of it. So I brought it to West Herr and they fixed the problem in no time. Needless to say they will be getting my business from now on. The gentleman at the service desk Roland was very... read more

Christopher Wayne P's profile image
Christopher Wayne P 
7 years ago

Had my first post sale, customer service experience yesterday. After some confusion and redirects (my own lack of knowledge of how things work) I must say I was extremely happy!! Excellent service, fast, polite and professional!! Being an old Joe basil customer I am now “converted” 

Mark Mariano's profile image
Mark Mariano 
7 years ago
Thomas W. Schaus's profile image
Thomas W. Schaus 
7 years ago

Went in 5 months ago with paperwork from anouther dealership asked to have my price based off those credit scores... Finace guy swore i wouldnt find a better deal (he was wroung). Took a lil over 5 months to return deposit and found out even tho i told them not to run my background they did anyway without my permision. 

Kristen Ohar's profile image
Kristen Ohar 
recommend  Recommended
7 years ago

Amazing service all around. SO happy with my new vehicle. I was helped by Chris, Brittany and Curtis, all of whom took great care of me. Got a very excellent price on my new Jeep and a fair price for my trade in as well. I would absolutely recommend this dealership to all friends and family. It's a very polite and non pushy environment. Super happy and will definitely be returning here to purchase future Jeeps! 

Frequently asked questions about West Herr Dodge

How is West Herr Dodge rated?

West Herr Dodge has a 4.3 star rating with 118 reviews. 

When is West Herr Dodge open?

West Herr Dodge is closed now. It will open at 7:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com