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West Chevrolet, Inc.

4.3

About this business

Location details

3450 Airport Hwy, Alcoa, TN, 37701, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.3185 reviews
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John G Davis's profile image
John G Davis 
recommend  Recommended
6 years ago

Parts dept. was superb at replacing a lost remote key fob for our 2015 equinox. 

Clayton Shelton's profile image
Clayton Shelton 
recommend  Recommended
6 years ago

Great place. I like them 

Faith Thorne's profile image
Faith Thorne 
recommend  Recommended
6 years ago

Great service! very Happy to of Purchased my new SUV!!! 

Steven Lowe's profile image
Steven Lowe 
6 years ago

My experience started out well with a great sales experience. As soon as I got home though my problems began! Parking break doesn’t work! If that wasn’t bad enough I can barely get the truck to start. I bought this truck barely a month and a half ago and they tell me there is nothing they can do about it. Way to take care of your customers! You have definitely lost my business. It’s sad when the customer no longer matters once you get your money! 

Denise Vineyard's profile image
Denise Vineyard 
recommend  Recommended
6 years ago

Exceptionally knowledgeable and friendly salesman and finance mgr. (Craig & Scott) 

William Conner's profile image
William Conner 
recommend  Recommended
6 years ago

Thank you Ben and Rick for working out the awesome deal you all did!! I very happy with my new vehicle and the great customer service. Thank you all once again!! I will be back do business in the future. May you all have a wonderful and blessed day. 

Deborah Presley's profile image
Deborah Presley 
recommend  Recommended
6 years ago

We stopped by west Chevrolet to just "look", get a idea of what we wanted and look around. With in 2 minutes we were approached by Jim who helped us with any and all questions. He was professional and personable just a great guy. We ended up driving off in our 2018 Tahoe and are super happy with the vehicle and the experience! Thank you Jim Godwin! 

Ron Clabo Jr.'s profile image
Ron Clabo Jr. 
recommend  Recommended
6 years ago

low pressure truck buying experience I'm glad I went to West to purchase my new Silverado great people and price I'm glad I'm part of the West Chevrolet family 

Jo Carpenter's profile image
Jo Carpenter 
6 years ago

normally don't do this but I just had such an awful experience I felt I must. can not believe the way we were treated upon arrival and again at our departure. went to purchase 2 vehicles and start a relationship with a local dealership and left with such a bad feeling. this has nothing to do with a car value just pure and simple respect and customer service. I'm sure a different dealership will appreciate us and our business. we are business owners ourselves and would NEVER treat anyone the way we were treated. trying to sta... read more

Frequently asked questions about West Chevrolet, Inc.

How is West Chevrolet, Inc. rated?

West Chevrolet, Inc. has a 4.3 star rating with 185 reviews. 

When is West Chevrolet, Inc. open?

West Chevrolet, Inc. is closed now. It will open tomorrow at 8:00 a.m. 

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