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West Chevrolet, Inc.

4.3

About this business

Location details

3450 Airport Hwy, Alcoa, TN, 37701, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.3185 reviews
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Amanda Danyelle Webb's profile image
Amanda Danyelle Webb 
7 years ago

NOT reccommending service,when you have to call GM directly to find out what's going on with your car. Then get told it will be fixed and ready in a week. Over a week later get a call we are about to tear it down WOW. No communication and RUDE at service desk, treat you like crap!! Sales, Customer Relations, Financing Amazing! 

Michael W. Morley's profile image
Michael W. Morley 
recommend  Recommended
7 years ago

Very Honest and up front. Will go back again and recommend them to anyone looking for a vehicle. 

Jay N Christie's profile image
Jay N Christie 
recommend  Recommended
7 years ago

Broke down on the last day of vacation. These folks got it done ASAP! Can’t thank y’all Enough for getting our family back on the highway!!! Everyone here was so pleasant and accommodating!!! 

Megan Lilly's profile image
Megan Lilly 
recommend  Recommended
7 years ago

I had a very pleasant experience buying my car from West Chevrolet. I am quite happy with the car I bought--it's in great condition and they did a great job making it look and feel new. Jeff Bilbrey was very knowledgeable and made the process smooth. 

Rob Oglesby's profile image
Rob Oglesby 
recommend  Recommended
7 years ago

Great sales staff! You can’t go wrong with West Chevrolet!!! 

Lauren Widner's profile image
Lauren Widner 
7 years ago

I have to hand it to the sales team at West Chevrolet...they worked with us literally ALL DAY and made sure we drove home happy in not just one, but two new vehicles. I really appreciate the time and effort that was spent on our family!! Thank you Gino, Ron, and Warren! 

Dylan Durwood Hawkins's profile image
Dylan Durwood Hawkins 
7 years ago

The sales team I have to say is 5 star. The service department is ridiculously tiring because of the wait. I was told that I was lucky to be getting my oil changed when I asked for a problem checked out. I understand that they are covered up no problem, but then proceed to tell me my cabin filter needs to be replaced after 3 hours of waiting. I told them I would order my filters my self. They put the filter back in upside down and multiple debris then got into my blower housing making noise. I went back in to speak to a mana... read more

Lori Blue Conger's profile image
Lori Blue Conger 
7 years ago

Ron Star is always great to work with. 

Maria Davis's profile image
Maria Davis 
7 years ago

We had a most wonderful experience today at West. Jimmy, in used cars, was knowledgeable and very down to earth. Not pushy at all. And Lisa, in financing, was sweet and worked hard to get us the best rate. I highly recommend West to anyone looking for used or new, not gonna find a better group of folks to work with. We'll be back again for all our vehicle needs. Again, thanks. 

Frequently asked questions about West Chevrolet, Inc.

How is West Chevrolet, Inc. rated?

West Chevrolet, Inc. has a 4.3 star rating with 185 reviews. 

When is West Chevrolet, Inc. open?

West Chevrolet, Inc. is closed now. It will open at 8:30 a.m. 

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