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West Chester Hospital
- Hospitals
- West Chester Township, OH
About this business
Location details
7700 University Dr, West Chester Township, OH, 45069, United States
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Worst hospital care ever. Sat in the emergency room for two hours puking and shaking with no one coming in to do anything. Not one person has checked on me.
Recommendednurses maintain a cheerful attitude
I wanted expert care so I chose to go to their ER. And I did receive excellent medical care. However, it was 5 hours before I was offered a blanket (and that was by a nice man from the imaging department). I had asked for something to drink and was told I could have it after the doctor saw me. I was in the ER for 7 hours and did not get so much as a sip of water. I requested assistance to use the restroom and no one came in until it was time to release me. I know nurses are stretched and tired, but we patients are there beca... read more
Business response:
Thank you for taking the time to give us your feedback, and we are sorry to hear you had a negative experience. Please call our Patient Relations team at 513-298-8173 so we can follow up on your concerns. You can reach someone from 8:00 a.m. to 4:30 p.m., Monday through Friday.
This morning I went to the UC West Chester Hospital lab in room 103 for my anual lab work requested by my primary health physician. When leaving the hallway, I was approached by a patient that was lost. Asking if I knew where to get his covid test. There was a sign there that said covid test in room 301, but the sign was not facing the direction of people coming from registration, no arrows to elevator, no translations to other languages. The hospital’s neglect to place visible signs & arrows caused a possible covid patient ... read more
Business response:
Thank you for taking the time to give us your feedback, and we are sorry to hear you had a negative experience. Please call our Patient Relations team at 513-298-8173 so we can follow up on your concerns. You can reach someone from 8:00 a.m. to 4:30 p.m., Monday through Friday.
I also was taken there after a head on crash in OCTOBER l the staff was friendly. I also had surgery and therapy to aid in my recovery . The driver hit me head on, he was in a bigger van than mine, also had iron bars on the front of his van, he was on the wrong side of the road and never applied his brakes. I did not know him. Best wishes for a great recovery for you.
This place is awful. I’m stuck here after a car accident and pregnant. I wasn’t given an option on where to go in the ambulance. There’s maybe a few decent people who work there and truly care.. their nurses in ER are terrible and act like petty teenagers. Talking crap about me for all the problems I had since I walked through the door. The one orthopedic doctor who is a man is just cruel and crossed lines no one should while working in his position. I don’t suggest anyone come here!
Business response:
Thank you for taking the time to give us your feedback. We are sorry to hear you had a negative experience. Please call our Patient Relations team at 513-298-8173 so we can follow up on your concerns. You can reach someone from 8:00 a.m. to 4:30 p.m., Monday through Friday.
This hospital did a good job to figure out what was hoing on with me they listened to what I thought it could be and got other opinions from other doctors. we put our minds together and it was a pleasant visit besides me feeling like crap when I got there. this was my second time there the first time I had my baby there that visit was great too
If you are searching for a place to have your child or need something to help tilt you towards a decision, please consider my review below: Sarah, Alaina, Stephanie, Alli, Tracy, Lou, and Amanda; the level of care you provided my wife and newborn son exceeded my already high expectations. Words cannot express how thankful I am that you took such great care of my family. I will be forever appreciative. CRNA Tracy, a special thanks to you as well as you helped talk my wife through the entire C section as well as the small issu... read more
excellent experience this Tuesday during the COVID-19 pandemic. Everyone was attentive. I did not wait at all for care. my diagnosis was explained to me very clearly.
Frequently asked questions about West Chester Hospital
How is West Chester Hospital rated?
West Chester Hospital has a 3.5 star rating with 986 reviews.
When is West Chester Hospital open?
West Chester Hospital is open now. It is open 24/7.
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