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Werner Hyundai
- Car Dealers
- Tallahassee, FL
About this business
Werner Hyundai in Tallahassee, FL treats the needs of each customer with paramount concern. We know that you have high expectations, and as a Hyundai car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information a... read more
Location details
252 Capital Cir SW, Tallahassee, FL, 32304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Werner Hyundai gets two stars, only because I like the car so far. I bought a 2019 Sonata from them in October of 2021. As part of the purchase agreement it came with a two year maintenance plan for routine maintenance. There is NO stipulation in the maintenance plan that it is by appointment only. There is nothing on the service department webpage or in the customer waiting area that stipulates that it is by appointment only. Nor is there anything stating that they will not accept drive up service customers after 1 pm. I ha... read more
My son bought a 2015 Sonata from Werner Hyundai in April. The car came with a ***** mile warranty. Last week (just 2 months after getting the car) he went to pick up a friend and the car just stopped working, leaving him stranded on the side of the road. We paid $140 for a tow truck and they towed the car to Werner. They kept the car for 4 days, when we called they kept saying they hadnt had a chance to look at it and then called him on Monday to say that there was nothing wrong with it but he needed to have $1200 preventati... read more
Have a oil consumption problem was lead to believe after so many costs something would be done to fix was told on 4/8/22 that was going to be done until engine blows or locks up have swapped a few times to different service writers an d on internet Hyundai has lot of complaints about oil consumption and nothing ever get done about it
The service department is full of unprofessional employees that hang up on customers. This dealerships refuses to answer questions and concerns regarding my vehicle. When they want to purchase my ******* because its low mileage, they always were available on the phone. Now I cant get anyone to pickup the phone. Plan on having my vehicle towed to another dealerships that actually cares about their customers.
Business response:
I apologize for difficulty you've had in getting someone on the phone, this is certainly no excuse but we are very shorthanded.that being said i would encourage you to contact the service managers directly, their names are *********************** and his direct number is ****************************************************** *********************, again i sincerely apologize for the inconvenience you've experienced. *************************, COO, Werner **********
The service/repair department is unprofessional and zero product knowledge. Over promises and under deliver and have no interest or concern about customers need. They are quick to sell you a new car but slow and I stress slow to repair. I cannot find the politically words to describe how disappointed I am in the repair service I have not received after over two months of waiting on the repair. Communication is horrible and upper management is always in meetings and too busy to address real company issues. The worst experienc... read more
On today I went to Werner Hyundai for service on my vehicle. The service department needs classes on customer service. I made an appointment for the service I needed; it was not an issue. When I show up for my appointment, the guy had me pull up. Then, I sit there. Another guy came to ask what I need. I looked confused, like I made an appointment for a particular service; on top of that, he was not the technician. I got out of my car to ask a question. Does this Service department not work with other models besides Hyundai. ... read more
Very terrible customer service! I came in with an auto loan through capital one to purchase a 2013 Hyundai Sonata, the manager advised me that it wouldn’t be funded completely due to it being an older car and the amount of miles on it (which I understood). He advised me that I would be better off getting a 2021 Hyundai Accent because it would be financed completely and I was fine with that. I then spoke with capital one and they advised me that I could have gotten an older car. So I began to contact the dealership to see wha... read more
I have never had a place of so called business ever be so extreme with trying to garner POTENTIAL business. We were held there for 5 hours after repeatedly telling them that we were not interested in buying a car. They kept taking our information anyway and asking us to sign, kept trying to get us to shake their hand on half made deals with no real numbers shown and finally we just took our things and walked out. We had been held there for 5 hours already and THEN they followed us to our car! As we were getting in the car th... read more
Great SHOPPING experience- I purchase a 2020 Hyundia Voloster N performance package and had a great experience .I like to thank my salesperson Josh ***********for my great experience and help divert a disaster.I was first shown a 2020 blue one that was advertised online by dealer.com *** ***************** that stated it had a performance package .I sign the papers got the credit approve by Hyundai with the help of the floor manager Julius *******and he had a great personalty . We even talk about basketball KY and Duke and ha... read more
Frequently asked questions about Werner Hyundai
How is Werner Hyundai rated?
Werner Hyundai has a 4.3 star rating with 3,389 reviews.
When is Werner Hyundai open?
Werner Hyundai is open now. It will close at 6:00 p.m.
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