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Werner Hyundai
- Car Dealers
- Tallahassee, FL
About this business
Location details
252 Capital Cir SW, Tallahassee, FL, 32304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Werner Hyundai performs maintenance contrary to the owner's manual. Being a woman, I feel taken advantage of. I went in for a free oil change and it wound up costing me $712. Afterwards, I looked up the maintenance performed and it was VERY different from the owner's manual. When I called and voiced my concern, they said the products they use, have different mileage recommendations than the owner's manual. Here is one example, a coolant flush and replacement owner's manual recommends at ******* miles. I have ****** miles. Th... read more
Our 2007 Hyundai Azera had an issue with the key assembly that required a new part be installed, which necessitated new keys. The car was towed from *********** to *********** on December 13, 2024, and we finally picked it up today, April 11, 2025. Why did it take 4 months? I would love to know the answer to that question but no one in the service department there is willing to answer it. The first two months were taken up with holiday delays (Christmas, New Year's) and then an issue with the part which, by the way, they tol... read more
This review is for Werner ******* so I will leave it here and on the ******* portion since it was ran by the same company. The customer service starting from the schedulers to the General Manager is non existent. I do not live locally so trying to get an issue resolved that was cause by a mistake on the service center's part has been nothing but a nightmare to get fix. Honestly, I would be more understanding of the delays if there was ANY communication on their part. They DO NOT answer any customer calls or return any phone ... read more
Please don't spend money at this dealership. They don't follow up on warranty repairs or even call backs. If you do good luck. We've been waiting for a engine replacement for months. And we only have 88k miles on our car.
They are the worse business I've ever had to deal with. It's been three months that I have been waiting on my warranty refund. They keep giving me the run around. I am still waiting for my check.
Werner Hyundai charged me $6000 to replace the wiring harness in my new (**** miles) 2022 Hyundai ***** Fe Caligraphy. 7 months later, the wiring harness failed. ******* Hyundai said that the wiring harness was NOT replaced, but patches were made. They cut out the patches to prove that the wiring harness was not replaced. It cost me another $6000 to have it fixed.Werner Hyundai did not stand behind there service. The poor service from Werner Hyundai resulted in me loosing the use of my new car for over 3 months.Reaching out ... read more
I bought a jeep, gave a check for 15k and financed the balance on Nov 8th, 2023. Before we could drive home we had to turn back, the brakes locked up. They said it was repaired, drove home and front brakes were smoking, they came and got it left me a loaner. It is now Dec 6th. I still don't have my jeep. I am making payments on a car I still don't have. We have called so many times and no one will call us back. It was a big mistake to buy or do any business with them. I keep Getting the different stories from the sales perso... read more
This this the absolute worst experience I have ever had with a dealership. I bought a brand new Genesis **** and within less than a year was having engine failure (I get things happen that is not what I am upset about) What I am upset about is the customer care I received. My car would go into limp mode which was not safe to drive to the dealership (an hour away from my home) I paid extra to have road side assistance, yet they could not find a driver to come get my car. After several days of not having a way to go I paid out... read more
I ordered a genisis g70 and ended up waiting 7 months to get it. When it arrived I was a bit confused because it didnt seem like what I had ordered. I assumed I had made a mistake but it was a lovely car so bought it. After arriving home I just wasnt satisfied with it and reached out to my sales person the very next morning. As fate would have it the car that I thought I was getting got delivered. So after only less than 24 hrs I returned to purchase the new veihicle. When the paperwork was finished I hadnt realized I wasnt ... read more
Frequently asked questions about Werner Hyundai
How is Werner Hyundai rated?
Werner Hyundai has a 4.4 star rating with 3,895 reviews.
When is Werner Hyundai open?
Werner Hyundai is closed now. It will open at 9:00 a.m.
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