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Wellesley Toyota
- Car Dealers
- Wellesley, MA
About this business
Location details
234 Worcester Street, Wellesley, MA, 02481, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Tim was extremely helpful thank you I will definitely be coming back to Atlantic Toyota
I am not happy with your service. I was quoted a price and charged more money because of fees not disclosed to me. This is not the way to do business. Also, the fact of being charged 15 dollars for using a charge card is outrageous. I felt trapped into paying a fee that I did not budget for. I was looking to buy a car for my daughter while I was there, but I will go to Massapequa toyota instead. Their reviews are much better than yours. You should look at how bad your reviews are.
Business response:
Thank you for taking the time to share your feedback. We sincerely apologize for any frustration or inconvenience you experienced during your visit. We strive to provide a transparent and positive experience for all our customers, and it’s clear we fell short in this instance. Regarding the credit card fee, we want to clarify that this is a standard practice adopted by many businesses to help offset processing costs. However, we understand how frustrating it can be when unexpected fees arise, and we regret if this wasn’t cle... read more
Sales process very customer focused, no pressure, salesman noted desired vehicle and let me know when one became available. All through delivery, was kept updated. Very smooth. Service receptionist could use some customer facing skills training, but everyone else has been wonderful.
Business response:
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Shaun Fisher General Manager
First service experience was a great one. Comfortable waiting area, ready when promised. Daniel answered all my questions, I was definitely not treated like a number.
Business response:
Thank you for your wonderful review! We're delighted to hear that your first service experience was a great one. It’s fantastic to know that you found our waiting area comfortable and that your vehicle was ready when promised. We’re especially pleased that Daniel took the time to answer all your questions and made you feel valued as a customer. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your trust in us and look forward to serving you again!
Quick service got my car in and out. Communicated inspection results and explained all details.
This is my first time owning a Toyota. I bought a 2021 Toyota Tundra crewmax which I absolutely love in Kansas. We are military so we moved across the country to New Jersey shortly after we purchased the truck. The truck had an ongoing unresolved issue. Princeton Toyota patiently tried to fix it a few different ways. After a couple fixes they realized it was stemming from a larger issue. They never just tried to brush me off. Their service Manager Brian Peters kept me up to date, and never let the ball drop. He was fiercely ... read more
Please avoid the services dept at this dealership! ! They are fraudulent and deceitful! We called them requesting a back battery for our Toyota where we were quoted only $378. They then went in and installed a hyrbid battery that we did not need for $5500. Our car is from 2012 and the battery is worth more than our car! They are now refusing to give us a refund. It seems that they are just money hungry and don’t care about their customers.
Business response:
We were unable to locate your information in our system, but we’d love the opportunity to assist you further. Please reach out to us directly at your convenience. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795
I enjoy coming here,. I feel my car gets great care. If I had to say anything negative I would have to say I was there for over 2 hours. That seemed a little bit long. But I feel it is worth it. They do a GREAT JOB! Thank you BASIL!
Liz and Rosa are fantastic! The manager Rich is also very cool! This is my sixth car purchased here!
Frequently asked questions about Wellesley Toyota
How is Wellesley Toyota rated?
Wellesley Toyota has a 4.7 star rating with 3,533 reviews.
When is Wellesley Toyota open?
Wellesley Toyota is open now. It will close at 6:00 p.m.
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