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Wellesley Toyota
- Car Dealers
- Wellesley, MA
About this business
Location details
234 Worcester Street, Wellesley, MA, 02481, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
I definitely don't like to go to auto dealerships, mostly because of the sneaky tactics they use, and as usual, I had a terrible experience with a Kia dealership in Shrewsbury, extremely deceptive on pricing of their vehicles (hidden Market Value add on price, as in $5000 to advertised price). I usually don't do reviews, but my experience with Wellesley Toyota was refreshing and stress free. They were up front about their pricing, gave me a fair price for my trade, and my salesman, Victor, went above and beyond to provide ex... read more
Business response:
It's fantastic to hear that Victor and Matthew provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Congratulations on your new RAV4! Thanks for choosing Wellesley Toyota! Shaun Fisher General Manager
Both the dealership and Mark Welcome was very easy to deal with, and produced a silmless buying experience. This was the third care I have leased from Wellesley Toyota.
Business response:
Thank you for your kind words for Mark and congratulations on your new vehicle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Wellesley Toyota. Shaun Fisher General Manager
Marky is the BEST! Totally hooked me up and was really nice through the whole experience. Totally awesome guy. Highly recommend him and everyone at WT!
Business response:
Thank you so much, Diana, for choosing Wellesley Toyota! Congrats on your new purchase, and let us know if we can be of any more assistance! Shaun Fisher General Manager
Had a great experience at this dealership. I have leased a few cars over the years with them and every time they made it super easy.
Business response:
It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Wellesley Toyota! Shaun Fisher General Manager
Crisp, responsive professional service. I’ve been dealing with Wellesley for years and they consistently deliver.
Business response:
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Shaun Fisher General Manager
Can't say enough good things about John and Shaun. They made buying our new Highlander Limited a breeze. They are both extremely helpful and knowledgeable. And they return calls right away. I give them both and the dealership the highest recommendation.
Business response:
Thank you, Larry, for sharing your experience with us! We're happy to hear it went well with John and Shaun and we hope you enjoy your new vehicle. We truly appreciate your feedback! Shaun Fisher General Manager
Mark was incredibly helpful and knowledgeable during my search. He helped me find exactly what I was looking for!
Business response:
It's great to hear that Mark was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Wellesley Toyota! Shaun Fisher General Manager
It was a pleasure working with Mark. He was courteous, responsive and knowledgeable. Thank you!
Business response:
It's great to hear that Mark was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Wellesley Toyota! Shaun Fisher General Manager
Price gouging well above MSRP. Refuses to make a deal happen. Called a few times to try and get them to reconsider with no luck.
Business response:
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Shaun Fisher General Manager
Frequently asked questions about Wellesley Toyota
How is Wellesley Toyota rated?
Wellesley Toyota has a 4.7 star rating with 3,729 reviews.
When is Wellesley Toyota open?
Wellesley Toyota is closed now. It will open at 9:00 a.m.
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