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Wellesley Toyota
- Car Dealers
- Wellesley, MA
About this business
Location details
234 Worcester Street, Wellesley, MA, 02481, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
I came to the dealership through the service department, where they were knowledgeable and helpful, and they communicated well about ongoing service work - and took good car of me and my vehicle. When it came time to for me to buy a new vehicle , I found the salesman, Mark Welcome helpful in advising me and showing me different options. He was patient with me and was very low-keyed about the possible sale. I felt no pressure, and Mark answered my questions, made himself available, and left me feeling goid about the purchase ... read more
Business response:
Thanks for sharing about your experience with Mark here at Wellesley Toyota. We appreciate your business and hope to see you again soon! Shaun Fisher General Manager
Everyone I encountered was polite and quite helpful, never felt rushed or pressured. I highly recommend the dealership; I have been a Toyota owner since my first new car purchase in 1981.
Business response:
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Shaun Fisher General Manager
"Smooth transaction from start to finish! Mark and all the staff were knowledgeable, friendly, and made the whole car buying process a breeze. Highly recommend!"
Business response:
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Wellesley Toyota. Shaun Fisher General Manager
Kevin Kielty was so patient and helpful as we figured out what we needed. Glad to have got my car from the place I will service it.
Super rude and unfriendly experience. Everyone looked miserable from the staff to the customers, not a smile or friendly face in sight. No one greeted us at the reception desk. Had to chase down a random staffer to get acknowledge that we even entered the premises. May go as far as to say it was an Invisible Man experience (the book by Ralph Ellison, not the movie, if you know you know), but definitely got a “Get Out” feeling. First time ever visiting a car dealership that didn’t want to sell a car to a paying customer. Basi... read more
Kudos to Marcus squared, Mason and DeOliveira. There was no hard sell. I wasn't sure if I was going to buy new or used. However, when I saw the monthly payment for a new Rav4, used was my only way to go. When I told Marcus Mason, he was more than happy to show me used Rav4s. It only took me 8 days to decide on my new to me car. These 2 guys worked hand in hand to make sure I was going to be thrilled with my new car. Now to Matt Houligan (his real last name is Houlihan) but he is quite the character. He put together a few dif... read more
Business response:
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Wellesley Toyota! Shaun Fisher General Manager
Marcus DeOliveira was outstanding. The man is a legend. Came in for a 2022 Tundra TRD Pro and he made the sale smoothly. Very knowledgeable.
Business response:
It's great to hear that Marcus was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Wellesley Toyota! Shaun Fisher General Manager
Purchased a Highlander Hybrid because we're having a baby; dealer insisted they couldn't go below $3k over MSRP. Felt kinda bullied and was pretty disappointed in their tactics. I found out later that there are other nearby Toyota dealers that ONLY sell at MSRP and I would definitely not recommend Wellesley as a first option.
Clear concise communication kept the situation calm! Did not allow me to stress about spending money on a car. Well done Nathan!
Business response:
Sam, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Nathan and our team, and we look forward to working with you again. Shaun Fisher General Manager
Frequently asked questions about Wellesley Toyota
How is Wellesley Toyota rated?
Wellesley Toyota has a 4.7 star rating with 3,729 reviews.
When is Wellesley Toyota open?
Wellesley Toyota is closed now. It will open tomorrow at 9:00 a.m.
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