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234 Worcester Street, Wellesley, MA, 02481, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | 11:00 a.m. to 4:00 p.m. |
Purchased a Highlander Hybrid because we're having a baby; dealer insisted they couldn't go below $3k over MSRP. Felt kinda bullied and was pretty disappointed in their tactics. I found out later that there are other nearby Toyota dealers that ONLY sell at MSRP and I would definitely not recommend Wellesley as a first option.
Clear concise communication kept the situation calm! Did not allow me to stress about spending money on a car. Well done Nathan!
Business response:
Sam, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Nathan and our team, and we look forward to working with you again. Shaun Fisher General Manager
It was a pleasure working with Mark at Wellesley Toyota. He was patient, courteous, and diligent in follow up. I highly recommend him.
Business response:
Thank you, Alex. It's fantastic to hear that Mark provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Wellesley Toyota! Shaun Fisher General Manager
I had Mark Welcome working with me to get a Toyota Corolla hatchback. He did such a great job making the process easy and transparent and was not at all pushy or anything else often associated with car salesmen. I would 100% recommend any friends or family to go to him when buying a new car.
Business response:
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Maggie, for choosing Wellesley Toyota! Shaun Fisher General Manager
I am thrilled to share my exceptional experience at Wellesley Toyota, made possible by the outstanding assistance provided by Alex Luka. Alex's professionalism and expertise stood out immediately. He took the time to understand my needs and preferences, guiding me through the options with patience and insight. Alex's dedication to ensuring my satisfaction was remarkable. He addressed all my questions and concerns with transparency and integrity, making the car-buying process smooth and stress-free. Even after the sale, Alex ... read more
Business response:
Hi Charlotte: Here at Wellesley Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Alex, and it was a pleasure having you at the dealership. We appreciate your review! Shaun Fisher General Manager
Marcus was super pleasant to work with, he was easy going and low pressure and super helpful .
Business response:
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Marcus and our team, and we look forward to working with you again. Shaun Fisher General Manager
Thank you John! You made it easy to buy a used car. Will be back!
Business response:
We are so glad that John had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Shaun Fisher General Manager
Easy to work with, listened to my concerns and worked hard to find the right car for me. happy with the experience.
Business response:
Thanks for sharing your thoughts about your experience with Wellesley Toyota. Marcus and our team appreciate your business and hope to see you again soon! Shaun Fisher General Manager
Would definitely recommend anyone looking for knowledgeable help to come visit Wellesley Toyota and ask for John.
Business response:
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! John and our team at Wellesley Toyota are glad to have you as a customer. Shaun Fisher General Manager
Wellesley Toyota has a 4.7 star rating with 3,432 reviews.
Wellesley Toyota is closed now. It will open at 11:00 a.m.
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