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Wellesley Toyota
- Car Dealers
- Wellesley, MA
About this business
Location details
234 Worcester Street, Wellesley, MA, 02481, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
So what started out as a great experience ended up being anything but. I purchased a used Range Rover Sport the weekend before Christmas 2023 from Parks Toyota, and was told up front that the vehicle was in great running order and that it also was sold as is with no warranty, something that is not out of the ordinary for a used car purchase. I waited this long to post this in hopes they would do the right thing and I could have given them a good review. However... While looking at it and test driving, I made a comment that I... read more
The service proved at Lia Toyota was excellent; Lindsay Heart was the service associate and she was professional, knowledgeable and very helpful. She made the leocess of getting my dear brakes replaced go as smoothly as possible.
Business response:
Robin, thanks for stopping by to share your 5-star review of Lindsay! We're glad she addressed your vehicle's brake repair process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!
Put 100$ deposit on car after talking to the salesman, donny about warranty, later the insurance guy says it's more than 3× as much. I say that this indicates they think the car could be a lemon. He agrees "thats why it's so high" so I call off purchase. They have not given back deposit. I will edit this review if they do. Donny also questioned why I initially didn't want to put down a deposit a total of 4 times. "Just a hundred dollars", "why not", shady tactic definitely don't give deposit.
Business response:
It's never a great feeling to hear that a customer had a negative experience, we have escalated your concerns to our Management Team.
Chris was courteous and professional, a pleasure to work with from start to finish. Thanks!
Wellesley Toyota was very helpful and very nice. I would definitely return to them again. Nathan was very very nice, helpful, and accommodating. I can’t say enough nice things about him.
Business response:
Thank you, Karen, for sharing about your experience with Wellesley Toyota. We appreciate your business and hope to see you again soon! Shaun Fisher General Manager
DON'T CALL HERE OR DON'T GO HERE. We were looking for a new 2024 Toyota LE. We got connected to a person named Alens to help assist us in buying the car. We unfortunately had a family emergency so I called him but didn't hear from him after leaving a message. We also tried calling another employee at Wellesley Toyota and also did not receive a call back. A few days later he emailed me that they will sell the car to someone else and at the same time he charged my American Express $500 for a deposit, despite us now being in a ... read more
Nathan was courteous and straightforward. The process was very direct. I wanted a car. It was available. We agreed on a price and the sale took place. I will return in the future.
Business response:
Thank you so much for choosing Wellesley Toyota! Congrats on your new vehicle! Please let us know if we can be of any more assistance! Shaun Fisher General Manager
Mark was very helpful and knew the cars well. Very low key it is nice to work with someone who is not breathing down my neck Tring to sell me something / anything. would definably go back there for the next car
Business response:
Thank you for taking the time to share your thoughts on working with Mark and our team. We're glad to hear we delivered such a great experience! Shaun Fisher General Manager
Wellesley Toyota was recommended to me by friends and I'm glad I took their advice. The process was very smooth; Mark was great to work with. I'm looking forward to continuing to work with Wellesley Toyota.
Business response:
Thanks for sharing your thoughts about your experience with Mark and our sales team here at Wellesley Toyota. We appreciate your business and hope to see you again soon! Shaun Fisher General Manager
Frequently asked questions about Wellesley Toyota
How is Wellesley Toyota rated?
Wellesley Toyota has a 4.7 star rating with 3,670 reviews.
When is Wellesley Toyota open?
Wellesley Toyota is open now. It will close at 6:00 p.m.
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