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Wellesley Toyota
- Car Dealers
- Wellesley, MA
About this business
Location details
234 Worcester Street, Wellesley, MA, 02481, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Helpful Fruendly Staff We went to Wellesley Toyota first to try out some Highlanders. The process was easy and the cars were priced fairly. Marcus DeOliveira was very nice and actually looked for a car that matched exactly what I was looking for.
Business response:
Thanks for your review! Marcus enjoyed working with you, as well. Enjoy your Highlander!
Thank you, Victor. Everyone I encountered at Wellesley Toyota was friendly and helpful. The Sienna looks like the vehicle that will work well for me in my traveling days, but only time will tell on that score. However, Victor was exceptionally helpful, driving out to Natick to give me a ride so I could pick up my new car, despite it being his day off.
Business response:
Thanks for your review. Hope you enjoy your Sienna!
Smooth transition from one purchase to another Ten years ago I bought a Prius from Wellesley Toyota. I have enjoyed excellent service ever since. But this winter I was ready for a new car, one that my wife and I could travel in. So, I returned to Wellesley Toyota, and once again they came through. I now own a Camry Hybrid, and I am satisfied again - with the car and with the excellent service from the sales staff at Wellesley Toyota, from Barneby Duplessy, from Chris Davey and from Mr. Houlihan.
Business response:
Glad we were able to help out, Robert. Always a pleasure to see you. Hope you have many miles of safe and enjoyable travels in your new Camry!
Recent experience buying a RAV4 Hybrid I recently bought a Toyota RAV4 Hybrid from the Welleseley Toyota! All staffs are so professional and kind! They helped us to meet our need! Sale person Mr Mohammed Najem was excellent! He really a good value for the Wellesley Toyota! This was our second business with them! We really satisfied with the level of excellence service and Costomer satisfaction! We thanks manger Christ and the financial guy Mr David! We strongly recommend the Welleseley Toyota to everyone who seeking quality ... read more
Business response:
Thanks for your kind comments. Enjoy your new RAV4!
Worst customer service ever. Recently my newly purchased RAV4 I was hit by another car. The insurance company came wrote me a check for the claim and gave me all the information. I contacted my Toyota dealership, even though they were not on the approved list as I assumed it would be best to go to a Toyota dealer especially one where he just purchased my car. Speaking on the phone with a representative of the dealership I was told to deposit the check, and bring my car in to have it repaired. When I brought my car in to be r... read more
Business response:
We regret that you had this experience and have reached out to apologize.
Excellent service.. Recently I purchased a car from Wellesley Toyota and could not have been more pleased. Everyone was so professional, friendly and helpful. I worked with Jason, Shaun & Al. My car buying experience at Wellesley Toyota was easier than any car I’ve ever purchased in the past. My questions/concerns were answered promptly. I highly recommend them for your next purchase.
Business response:
Thanks, Sheila. Our pleasure to help you!
Poor Experience looking for a Used Car Went to Wellesley Toyota looking for a used car. The main dealership sent me up the hill to their used car location. The interior was outdated and messy. What was worse than the physical appearance was our experience with our sales consultant. We were looking for a RAV4, but wasn't going to buy that day. Our sales consultant said "Why are you going to come on the busiest day of the week (Saturday) looking for information? I'm busy today" He continued to tell us about he just sold a vehi... read more
Business response:
I'm sorry for your experience, Ian. If you can contact me directly at feedback@wellesleytoyota.com so I can learn more about your experience here, I would greatly appreciate it. We take feedback like this seriously and intend to address it internally. Thanks.
Hiccups taken care of! Top notch dealer, really easy to work with. Even though they messed up my registration delaying my receipt of the car by 3 days, they provided me with a stop gap solution by providing a complimentary rental car for me to use until my car was properly registered with the RMV. Barnaby (Bobby) took good care of me- I would highly recommend him to others.
Business response:
Thanks, Fenway9. Glad we were able to work things out. Hope you have many happy and safe miles ahead.
Friendly, helpful and thoughtful service You don’t come across this kind of service very often in car sales. Markus DeOliveira was very thorough, laid back, and informative. He gave me time to think on the car, and was considerate of the fact that I was 9 months pregnant at the time. We had no wait time, and he honored all of the preset deals we had been promised. He was very accommodating when I couldn’t pick up the car due to going into labor. He was respectful to my fiancé when he and his friend went to pick up the vehicl... read more
Business response:
Congratulations on your new baby! Glad everything worked out well and enjoy parenthood!
Frequently asked questions about Wellesley Toyota
How is Wellesley Toyota rated?
Wellesley Toyota has a 4.7 star rating with 3,432 reviews.
When is Wellesley Toyota open?
Wellesley Toyota is closed now. It will open at 9:00 a.m.
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