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WellCare Health Plans, Inc.
- Insurance
- Town 'n' Country, FL
About this business
WellCare is one of the leading providers to government-sponsored health plans that include Medicare, Medicaid and State Children s Health Insurance programs. Established in 1985, the company s team of nearly 2,000 associates and more than 20,000 physician partners serve nearly three quarters of a million members throughout nearly 10 states that include Connecticut, Georgia, Illinois, Indiana, Florida, Louisiana and New York. WellCare s group of companies operates plans under the WellCare, Staywell, HealthEase, Harmony and Pr... read more
Location details
8735 Henderson Rd, Town 'n' Country, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have tried for the past 3 or 4 years to get this company to disenroll me. I have made numerous calls, written several letters and all I get is the runaround. I have never used their plan and have no desire to use it. Today, I got a bill. That was the last straw. I called customer service once again and again got the runaround. I always get someone who speaks broken English and that makes for a very long, irritating conversation. I couldn't understand half of what she said and constantly had to have her repeat herself. But ... read more
Business response:
Good Morning On 1/9/2017 WellCare Health Plan contacted Ms. ***** ******* via email ************************ acknowledging receipt of BBB Customer Review requesting she respond with telephone number to contact her. Ms. ******* did not respond. Our records do not have her telephone number. Checked White Pages Lubbock Texas no listing found. Google search by name and address returned telephone number 806-866-0599 when called recorded message stated not in service. Our Enrollment Department reviewed Ms. *******'s records; no wr... read more
I am a new customer (as of 11-2016) and have experienced the worst customer service ever from these people. Trying to resolve an issue with them is like talking to a pillow - only the pillow does not respond with robot-like platitudes covering their incompetence. Customers are isolated from the corporate people who need to learn of the extensive "boobery" that their customers are subjected to by domestic and overseas "agents". I truly regret leaving my former PDP to go to WellCare - I do not feel well cared for. Next year, I... read more
Frequently asked questions about WellCare Health Plans, Inc.
How is WellCare Health Plans, Inc. rated?
WellCare Health Plans, Inc. has a 1.1 star rating with 384 reviews.
When is WellCare Health Plans, Inc. open?
WellCare Health Plans, Inc. is closed now. It will open at 9:00 a.m.
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