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Watermarke Apartments
- Apartments
- Fort Worth, TX
About this business
Watermarke Apartments offers stylishly modern apartment homes in the Cityview neighborhood of Fort Worth, TX. Our affordable one and two bedroom apartments and townhomes are just a short walk from Hulen Mall and the shops at Cityview Towne Crossing. From the moment you set foot on our beautifully kept grounds, youâ??ll feel right at home at Watermarke Apartments. Our caring management team will welcome you to our well-appointed community, and our excellent maintenance team will ensure that everything runs smoothly. The... read more
Location details
5301 Overton Ridge Blvd, Fort Worth, TX, 76132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Constant Issues This has been my first apartment that I've paid for myself after college. I'm coming to the end of my 9 month lease. It was a decent starter apartment, but for the price I pay, I feel like I've been let down a lot. The pools are beautiful, but they're always closed. (All of June and just closed again the second week in July), I never received a pass to get in the front gates because they were "out", on top of that - the gates are broken half the time, my apartment wasn't ready for me when I moved in - drawers... read more
Business response:
Thank you for taking the time to share your feedback with us. Our team strives to provide a five star experience for every resident, and we're very sorry that we haven't been able to achieve that for you. Please know that providing great service and the best possible home is a top priority for us, and we will keep all of this in mind as we move forward. If you'd like to share anything else with our team, please feel free to reach out to us directly at (817) 294-9606 when you have the time. Thank you.
Not impressed I have lived here for about 11 months now and I am unimpressed. I moved in here because I liked the idea of a gated complex and the area, I have certainly changed my mind since then and have never been more ready to move. Pot holes are across the roads here, which are not only annoying, but one of the pot holes here is so big it damaged the underside of my car. The hot water has been an issue, I have gone days without hot water. Ants have also been an issue here and the pool was closed for most of the summer. T... read more
LOVE THIS PLACE This was a great facility, I enjoy the gym located right on the property. The office staff is always great in helping me with any needs I have.
Business response:
We at Watermarke thank you for providing a positive property review. The Watermarke staff will continue to provide the best customer service! I am excited to pass along your positive comments to our Office team members. We do genuinely care about your customer service experience, community and the residents repair needs. Regards, Watermarke Team!
Just moved in Moved in about a month ago, there was a leak in the ceiling that practically pours water out of it when you take a bath, 3 outlets don’t work, our garbage disposal doesn’t work our closet door is off the hinges and it’s a hassle to try and open the patio door. We’ve called continually and still nothing is fixed, the only thing they’ve come in to fix is the ceiling and every time all they do is paint over the hole which just opens up again every time I take a bath or shower. Not pleased with this place at all.
Business response:
We at Watermarke thank you for providing your property review. I'd like to highlight your concerns and also inform you that you may contact our leasing office Monday - Friday (817)294-9606 with any concerns you may have. I'd also like to walk your apartment to get a better understanding on regards to your pending service request. Regards, Watermarke MGR
2nd and finale year Unfortunately over the past two years I've seen an increase in price and a decrease in quality. Gated community? Technically there is a gate around it, the gates are never shut they're always broke. Hot water is nice when it works, it's the end of August and without any exaggeration I can tell you I have been without hot water at least 15 days this year. It's nice to have pools they have some of the nicest pools of any apartment complex I've ever seen unfortunately they've been shut down most of this summ... read more
Business response:
Thank you for taking the time to leave us a review. While we appreciate all feedback, we're disappointed to read a negative assessment of our community. Our team at Watermarke Apartments works diligently to give residents the best living experience possible, and despite your concern, your feedback is important to us in improving our service. So we can serve you best, please give us a call at 817-294-9606.
Avoid I have lived here for about two years. If you get the apartment with the loft, what they don't tell you is the A/C doesn't cool your downstairs at all because of the large windows or the heat the downstairs on the winter. Summer A/C bill is around $200 unless you want to live upstairs for 6 months out of the year. The community has a boiler which seems to go out weekly. You typically go without water at least one day a week at random times. Sometimes they notify you, sometimes they wait for you to call and ask. The apa... read more
Business response:
We at Watermarke thank you for providing your property review. The Watermarke staff will continue to provide the best customer service and work on any concerns brought to our attention. As you may know we do experience water outages and the Watermarke team acts quickly to get these concerns addressed with our local vendors. As we run into the repairs we are adding cut off valves so that in the future the issues can be more isolated to a specific building. Our property was built in the 80’s and this change will take some time... read more
Don't waste your time living here. I've lived here since 2013 and every year it keeps getting worse. For starters, if you like to shower this is not the place for you. It seems that water is off more times than not. Many tenants have moved for this reason. There is always a "water leak" and the entire complex gets shut off. Also, if you like to shop online, the apartment complex will not except any packages no matter how important it is. 80% of the time packages get sent back to the post office for holding or back to the shi... read more
Business response:
Thank you for taking the time to leave us a review. While we appreciate all feedback, we're disappointed to read a negative assessment of our community. Our team at Watermarke Apartments works diligently to give residents the best living experience possible, and despite your concern, your feedback is important to us in improving our service. So we can serve you best, please give us a call at 817-294-9606.
Love Watermarke I'm actually a resident here, and I love it. Anytime I place a work order its done the same day, I have never had any issues with the office staff. The whole Watermarke team is awesome and, they always keep there word when it comes to getting things done. I'm enjoying my time here at Watermarke, and if things are good around my renewal time I will defiantly renew. E Brooks.
Business response:
E Brooks, We at Watermarke thank you for providing your property review!! Regards, Watermarke Team!
Not the Best Complex I have lived in the Watermarke Complex for about 9 months. During that time, new Mangement/owners took over the complex. I sadly must say that there has been a plethora of issues, and until everything is hopefully resolved by the new management, I would highly recommend staying away from this complex. Below are issues that I have experienced (and other neighbors have sadly experienced the same)... -I live in a loft apartment, and the upstairs is always hotter than is bearable, as the AC does not work pro... read more
Frequently asked questions about Watermarke Apartments
How is Watermarke Apartments rated?
Watermarke Apartments has a 2.8 star rating with 337 reviews.
When is Watermarke Apartments open?
Watermarke Apartments is closed now. It will open tomorrow at 8:30 a.m.
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