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Watermarke Apartments
- Apartments
- Fort Worth, TX
About this business
Watermarke Apartments offers stylishly modern apartment homes in the Cityview neighborhood of Fort Worth, TX. Our affordable one and two bedroom apartments and townhomes are just a short walk from Hulen Mall and the shops at Cityview Towne Crossing. From the moment you set foot on our beautifully kept grounds, youâ??ll feel right at home at Watermarke Apartments. Our caring management team will welcome you to our well-appointed community, and our excellent maintenance team will ensure that everything runs smoothly. The... read more
Location details
5301 Overton Ridge Blvd, Fort Worth, TX, 76132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Finally Home! I have been around the community only a week or so and I have already felt welcomed by neighbors and office staff. Olivia was my leasing agent, and she has kept up with every silly question I have. She worked diligently at making sure my new abode was ready- and managed to have it ready a week before I was set to move in!! I’ve already used the crystal clear pool (1 of 3!) and am so pleased that I get to call this place my home. Thank you again Axis Waterfront!!!<3
Business response:
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Olivia provided exceptional service and that you are enjoying your new home at Axis Waterfront. We hope you continue to enjoy all the amenities our community has to offer.
New Management The new management of this apartment is horrible! They instituted new parking regulations that allow a towing company to come and prey on residents over the slightest technicality even if you have registered. I went to the front office and one of the managers told me that getting my car towed was an just inconvenience and when I asked for the corporate number, she told me that they were just going to tell me the same thing. When I had to go get my car, the towing company was rude and didn’t want to give me the... read more
Business response:
Hi there. Due to the anonymity of this review, we are unable to identify you as a resident. Please stop by our office so we properly can address these claims in the most efficient way possible. Thank you and we hope to hear from you promptly.
Non-responsive Management and maintenance. Do not sign a lease here. This place has a perpetual pest problem. They pump chemicals into the HVAC systems to cover up the smell of weed and mold coming from other apartments. When a maintenance request is submitted they don't repair or fix the problem and just mark it completed. When contacting management there is never anyone there to answer the phone and they never respond to messages. When I moved into the apartment it wasn't even cleaned from the previous tenants, all their k... read more
Eh Definitely not where I want to live but could be worse. The 3 pools never opened this summer. Trash is everywhere despite seeing people every morning picking up trash on the ground, it’s honestly sad to see the ducks swimming around in trash. Gates are constantly broken. Some neighbors are nice, others can be rude or just nosey/creepy. Dog poop everywhere. Sometimes I don’t feel safe at night letting my dog out as i’ve had trucks stop me in my tracks to cat call me and usually there are people just wandering around in the... read more
Terrible all around!! To describe this place with two words I would use, deceitful, and disgusting. The community looks decent from the outside and the demo apts they show are, of course, nice, but this is all a façade. There are problems with just about anything you can imagine with these apts. First, the gates have not worked for more than a cumulative month during the entire year I have lived there. The management and maintenance team are rude and very slow to respond. There are watermarks on the ceilings that they try to... read more
Excellent Maintenance Department! I am so pleased with my apartment at Watermarke. The Staff is wonderful, professional and very helpful. I had an issue with my refrigerator and they were out immediately to take care of it! These guys are professional and got the job done. Simply put, the maintenance men work hard and they get things done! At Watermarke they know how to put the residents first. :) I am so glad I am here and you will be too! Very Respectfully, A. Adjoua
Business response:
A. Adjoua, Thank you for taking the time to provide feedback. We are very pleased to hear that you are enjoying your home. We certainly hope that you continue to enjoy the Fort Worth area as it has much to offer. I look forward to sharing your kind works during the next staff meeting. Regards, Watermarke
Not if you have other options Management is absolutely terrible and unprofessional. They let us spend ALLLL summer 2018 with an AC unit that kept flooding our bathroom into our bedroom. There is a really bad roach problem near building 5309. Its fine as a last resort but not if you have better options!
Business response:
We apologize for any inconveniences. We would like to speak to you directly about this, so we can find a quick and easy resolution. Stop by the office or give us a call at (817) 294-9606 when you have time. - The Team at Watermarke Apartments
Worst place to live Worst apartment complex I ever lived in. When we picked up our keys, they told us our apartment had been inspected to make sure it was ready for move in. We go inside to learn right away that the ac was not working. We went a full week, our first week there, with no ac in the middle of may. They finally get the ac blowing cold and than the ac unit was leaking water all over the floor. It was another few weeks before that problem got fixed. Our ac went out at least once a month for the 6 months we lived th... read more
Business response:
While we appreciate all feedback, we find your review to be very concerning. Please reach out to us directly at (817) 294-9606 when you have the time. Thank you.
Love the apartment! Staff and grounds are very well kept here! Looking forward to becoming a future resident.
Business response:
Thank you for the 5 stars! We look forward to having you. - Watermarke Apartments Team
Frequently asked questions about Watermarke Apartments
How is Watermarke Apartments rated?
Watermarke Apartments has a 2.8 star rating with 337 reviews.
When is Watermarke Apartments open?
Watermarke Apartments is closed now. It will open tomorrow at 8:30 a.m.
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