Waterford Urgent Care's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Waterford Urgent Care

4.7

About this business

Location details

5800 Highland Rd, Waterford Twp, MI, 48327, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.72,041 reviews
Select a rating
Marcia Curtis's profile image
Marcia Curtis 
6 years ago

My daughter and I walked in with my granddaughter at 11:50am. The receptionist never even looked up from her computer, let alone greet us. The sign said to be seated and wait to be called on. So we did. As I was waiting to be addressed, two patients walked in and were greeted by the receptionist. At this time, 12:02, I stood up and asked if she was going to help us.... she acted as if she never knew we were there... seriously? Her chair is 4ft in front of the front door. If this is how customer their service is, I can imagin... read more

Melissa Sue's profile image
Melissa Sue 
6 years ago

Seriously I have been to this urgent care 3 times first time was amazing so naturally we came back. The last two times I have been here they have been so rude! Front desk ladies & RN’s! If you don’t like your job find a different one! People pay good money to go to these places, and to treat them like junk is crap! FYI who do you think pays your paycheck? The people coming in do! Your employees need an attitude check before walking into the door! 

Michell Young's profile image
Michell Young 
6 years ago
Louise Krediet's profile image
Louise Krediet 
recommend  Recommended
6 years ago

The staff were very personable & knowledgeable.🥰 

Amanda Davenport's profile image
Amanda Davenport 
recommend  Recommended
6 years ago

Very fast and great service! 

Darryl Harris's profile image
Darryl Harris 
recommend  Recommended
6 years ago

really great service wasn't there all night 

Jeremy C Banks's profile image
Jeremy C Banks 
recommend  Recommended
6 years ago

Staff is always very friendly and quick! 

Lindsay Kocian's profile image
Lindsay Kocian 
6 years ago

If you need URGENT care do not go to 108 Twin Fountains Dr Victoria TX. Especially if Dr. Tracy Oros is the dr you will be seeing. I made an appointment at 1 and waited in the room until 1:50. I walked out asking if I will be seen today and Oros went on by saying “ma’am you can wait and I will be with you in a moment” I said “well there was only one person in front of me when I got here and you’ve already seen more people since I’ve been here” she said “I have more patients than just you” I went ahead and told her I’ll leave... read more

Heather Michaud's profile image
Heather Michaud 
recommend  Recommended
6 years ago

Super convenient! Check in online to save you time and not have to wait around in the waiting room. 

Frequently asked questions about Waterford Urgent Care

How is Waterford Urgent Care rated?

Waterford Urgent Care has a 4.7 star rating with 2,041 reviews. 

When is Waterford Urgent Care open?

Waterford Urgent Care is closed now. It will open at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com