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Waterford Urgent Care
- Urgent Care
- Waterford Twp, MI
About this business
Location details
5800 Highland Rd, Waterford Twp, MI, 48327, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
One our our employees was sent to this urgent care for an injury. After evaluation they said he needed a CT. We scheduled a CT and they forgot to send the paperwork over and we contacted NextCare so they could send the paperwork over and they said the employee did not need a CT. The NextCare rep said well maybe the other employee said that, but he no longer needs a CT. We asked to speak to a manager and they said their manager is not in very often and we would have to leave a message and she would get back to us within a wee... read more
Waited 2 hours to only be told I couldn’t be seen
Recommendedexcellent 👍 they called me ahead of time before my appointment testing fast and easy 👍
RecommendedAll three ladies were tremendous!!!! The lady up front the nurse and the doctor were the best thing since popcorn!!! Professional and extremely helpful!!! I, now , wish I k ew their names.
We did the online check-in almost 24 hours in advance for Covid-19 swab and antibody testing. We are healthcare workers and want to know how we stand as far as possible asymptomatic infection and/or history of infection. We arrived at the designated time only to be told they weren't doing Covid tests that day due to "Provider Preference". This is unacceptable. If you cannot perform a service you advertise, then either don't advertise it or have a provider on staff who is willing to do so. I was referred to other Access clini... read more
We did the online check-in almost 24 hours in advance for Covid-19 swab and antibody testing. We are healthcare workers and want to know how we stand as far as possible asymptomatic infection and/or history of infection. We arrived at the designated time only to be told they weren't doing Covid tests that day due to "Provider Preference". This is unacceptable. If you cannot perform a service you advertise, then either don't advertise it or have a provider on staff who is willing to do so. I was referred to other Access clini... read more
While we understand that COVID-19 is at the forefront of the medical community at this time and our clinics are providing a number of resources for testing, we also understand the importance of not ignoring other essential health needs. This month we have launched our Health Journal at https://nextcare.com/category/health-journal/ where this week’s seasonal focus is on allergies. Our Health Journal details the types of symptoms different allergens present, how to tell them apart and what the appropriate treatment options may... read more
This place is awful! Went there to get a certain test done and they “forgot” to send it off
Business response:
Hello Breann, We are disappointed to learn that you had a negative experience at our location. We would like to gather more details about your visit. Would you please contact our patient liaison at wecare@nextcare.com? We can document your complaints, review your medical records and implement any needed training opportunities for our team members. We hope you are feeling better today. Regards, Jessica G. Clinic Manager
RecommendedIs it acceptable to send a fruit basket? Maybe that church place near by can do a basket? The staff seemed overwhelmed by the extra crazy people are bringing. They didn't have any of the rapid result nose swabs available but were able to do the antibody test. Fair enough. The wait time was a bit crazy but I expected things to be crazy here. The staff were friendly and efficient and tried to take as much info by phone and having you email a copy of your ID and insurance to them. All things considered this was not a terrible e... read more
Frequently asked questions about Waterford Urgent Care
How is Waterford Urgent Care rated?
Waterford Urgent Care has a 4.7 star rating with 2,041 reviews.
When is Waterford Urgent Care open?
Waterford Urgent Care is closed now. It will open tomorrow at 8:00 a.m.
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