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Specialties Wade Ford is Atlanta and the South East's leading online Ford Store. We do this by offering great value and service to all of our customers and carry a huge range of inventory. We have the right vehicle for you. Wade Ford is a full service dealership, in addition to new vehicles, we also have an extensive range of pre-owned vehicles, a service center with Factory certified technicians, parts department and collision center and a Fleet department to cater to all commercial and Government needs. Come visit us today... read more
3860 S Cobb Dr SE, Smyrna, GA, 30082, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
I have been getting my Ford vehicles serviced here since 2011. On my most recent visit Sean Dunlap was my advisor and was professional and very helpful. He got me in and out and provided excellent service. Great place and great customer service! I highly recommend.
Business response:
Thank you for your recommendation and customer loyalty, James. We do our best to provide both friendly & efficient service for our customers.
Shaqil my Service Advisor is amazing!!! Relocating here from San Francisco to the South he made me feel so welcome with his southern hospitality. If you want your vehicle serviced ask for Shaqil Scott! Awesome Experience
Business response:
Thank you Brian! Welcome to Georgia, we're honored you chose us to be your go-to automotive location. Shaq is a fantastic service pro here. We really appreciate you for taking the time to shout him out.
I was there this past Saturday to get an oil change and the service was exceptional. They took care of me right away even though I didn’t have an appointment. They communicated with me several times letting me know the status of my car even though I wasn’t there for a long period of time. The customer service rep Ayodele went above and beyond. I will definitely go there for anything I need. Thank you for great service.
Business response:
THank you! Ayo is awesome! We're glad we were able to get you in and out with excellence! Have an amazing day
Excellent service and everything was done in a timely fashion. Eric & Rob Rutigliano are great guys and enjoyed working with them.
Business response:
Thank you Leon! We really appreciate your business. See you next visit
Very fast work. Transmission fluid drain, flush, refill. Car shifts much smoother.
Good sales force - not pushy. With covid Wade has a great check in with automatic temperature machine. Traded my suv and looking forward to my new suv. Very accommodating to a change I wanted.
My husband recently purchased a Ford Certified Pre-Owned 2017 Ford Raptor (37K miles) from Wade Ford. Our customer experience has been horrendous. I will summarize this story for the sake of long posts. On our drive home from taking delivery of the vehicle we began to experience issues with the truck. There was a rattling noise coming from the front end of the truck. In addition to the noise we experienced one very hard downshift before exiting the interstate. We contacted our salesperson and were instructed to take the truc... read more
Please avoid this dealership at all cost. I was knowingly sold a new car that was overpriced. I brought this matter to their attention before I got my first bill due to a letter received from a lender. This dealership denied this fact. Upon trying to refinance my car, every lender has confirmed what that letter stated. The dealership has been less than helpful in the resolution of this matter. I have excellent credit, and I bought this car from this dealership in good faith. Please do not buy and/or finance a car from this d... read more
Business response:
Bridget, we're sorry you feel this way. We work really hard to give our customers the best experience possible, so it's disheartening to hear you discourage people from doing business with us. At this point our entire team including our CEO, GM, Finance director and New Vehicle Manager have all spoken with you. However, we're happy to review your deal on paper line by line to prove you did not overpay. The facts are you bought a beautiful brand new 2019 mustang and fully customized the vehicle to fit your personal preference... read more
This is not just a business that does not care about its customers! It is a family that treats you like family. Steve & Creed are amazing!
Wade Ford Inc has a 4.4 star rating with 4,288 reviews.
Wade Ford Inc is closed now. It will open tomorrow at 9:00 a.m.
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