W. Stephen Ku, M.D.

Maria Dolores Kunte 

on Healthgrades

7 years ago

I want to express that North Dallas Eye Associates, provided outstanding cataract surgery. Every stage of the process leading to the surgery itself was managed professionally. I want to personally thank Dr. Ku and all of his staff in assisting in obtaining positive results. 

Jennifer Elbert 

on Healthgrades

8 years ago

I've only been to Dr. Elieff once, but thought he was very professional, thorough, and efficient. He took the time to explain things to me in a helpful manner. Several months later, I called to get a copy of my prescription for glasses (I lost the first one) and his courteous assistant, Crystal, took care of that quickly. I've been very pleased with my experience there so far and am glad to have switched from another practice where the waiting time was outrageous! 

Anonymous 

on Healthgrades

8 years ago

I had a very poor experience visiting Dr. Ku. The wait time was more than an hour. The worst part is the doctor's arrogant attitude. He didn't talk to me but only talk to the nurse for what he wanted to know right in front of me. Like "Ask her how old she is?" And he only spent 3-5 minutes on me. Then he asked me to leave because there is nothing he can find. He didn't say anything else. He just turned around and walked away quickly without leaving me any chance to ask any question. 

Anonymous 

on Healthgrades

8 years ago

Dr. Ku has an unorthodox office policy of 'first come, first served' in lieu of 'first appt time, first served.' If you show up at 8:50am for your 9am appointment and 15 other people show up before you for their 9:30am & 9:45am appts, the 15 other people will be seen first. Dr. Ku set this policy and is happy with it, he told me, because it serves HIM best. It doesn't matter that you might expect to be seen in the vicinity of your appt time. Dr. Ku has put himself first. Be advised. 

Kalpana 

on Healthgrades

8 years ago

Failed to send my prescription after appointment. When tried calling no response till late next day. No proper explanation and reason for not sending over the prescription to pharmacy. Long wait times, when I made a humble comment doctor asked to look for another Dr. Very Rude and Unprofessional. 

Anonymous 

on Healthgrades

8 years ago

Dr. Elieff is very pushy! He is keeps attempting to force me to have a cataract operation performed which I am not ready for without getting a second opinion. Consequently our personalities are severely clashing. 

Anonymous 

on Healthgrades

8 years ago

My mother has gone to Dr Ku for several years and treated her with utmost respect. I have gone to Dr Ku several years now and he has not treated me bad except this visit. I was so appauled with his staff and him that I am finding another Dr. He was so rude and told me to come back in 6 months. His techs are just as rude as he is. Never again will I go to him. there are many more Dr's in this town to choose from. He is not God. 

Glenn 

on Healthgrades

8 years ago

This was the 3rd. time I went to N. Dallas Eye Assoc. for an eye exam, previously saw Dr. Elieff, but due to scheduling problem went with Dr. Ku. Visits make you feel like you are in a factory on an assembly line. Technicians due 90% of the work, you are lucky to spend 5 minutes with the doctors. In fact Dr. Ku introduced himself twice in the span of 20 seconds, like he forgot he already did it!? They asked if I wanted to schedule caterac surgery before looking at me? $225 presc. $40 more.$$$ 

Loretta White 

on Healthgrades

8 years ago

I had a reputable, trustworthy ophthalmologist; however, I was tired of being kept waiting for hours in the waiting room and later between tests during the visit. Hence, my decision to try a new Dr. I have found Dr. Elieff to be efficient and medically trustworthy, knowledgeable. So far, I have found his scheduling of appointments to be very considerate of the patients' time. His office staff has been cordial and kind. I would recommend him/his office to others.